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Date/Time: Fri, 03 May 2024 13:47:36 +0000



Post From: I would like to have a FXCM demo account assigned to my Sierra C

[2018-08-17 18:50:43]
nioko54130 - Posts: 108
I'm trying to connect on the FXCM server that you have shown to me : "FXCM Demo Trading (Standard) - DTC",
but i can not add a login or a account number, because there are no case where i can put it.

I have tryed to connect to the data feed like that : just after had selected the right fxcm server,
i have clicked on file menu and connect to data feed, but i can not connect to the data feed

that's my Sierrachart logs file here :

"Software version: 1789 32-bit | 2018-08-17 20:40:58
Usage end date: 2019-05-31 | 2018-08-17 20:40:58
Enabled for: Advanced Features. | 2018-08-17 20:40:58
Enabled for: Advanced Features 2. | 2018-08-17 20:40:58
Enabled for: Sierra Chart Historical Data Service. | 2018-08-17 20:40:58
Allow Support for Sierra Chart Data Feeds is enabled. | 2018-08-17 20:40:58
Current selected Data/Trading service: Futures Trading Evaluator | 2018-08-17 20:40:58
Chart Update Interval: 10 | 2018-08-17 20:40:58
Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2018-08-17 20:40:58
2018-08-17 20:40:57 Local computer time | 2018-08-17 20:40:58
2018-08-17 18:40:57 Local computer time in UTC | 2018-08-17 20:40:58
2018-08-17 20:40:57 Local computer time in SC Time Zone | 2018-08-17 20:40:58
2018-08-17 18:37:38 Server time in UTC | 2018-08-17 20:40:58
Local computer UTC time and Server UTC time difference: 1 seconds. | 2018-08-17 20:40:58
Program path: C:\SC crypto\ | 2018-08-17 20:40:58
Data Files path: C:\SC crypto\Data\ | 2018-08-17 20:40:58
OS Version Number: 10.0 | 2018-08-17 20:40:58
Locale Setting: C | 2018-08-17 20:40:58

Checking for new symbol settings for service code fxcm | 2018-08-17 20:41:13
Current selected Data/Trading service: FXCM Demo Trading (Standard) - DTC | 2018-08-17 20:41:13
HTTPS connection to www.sierrachart.com:443 (14) | Creating socket. Using TLS 1.2. | 2018-08-17 20:41:13
HTTPS connection to www.sierrachart.com:443 (14) | Connecting to IP: 204.15.192.108. | 2018-08-17 20:41:13
Requesting symbol settings for service code fxcm. Overwrite = on. | 2018-08-17 20:41:14
Symbol settings received. | 2018-08-17 20:41:14
Processed 826 symbol settings. | 2018-08-17 20:41:16

FXCM Demo Trading (Standard) - DTC | Connecting to the server fxcmorders.sierracharts.com. Port 11097 | 2018-08-17 20:41:16
DTC Client socket (15) | Creating socket. Using TLS 1.2. | 2018-08-17 20:41:16
DTC Client socket (15) | Connecting to IP: 192.81.56.146. | 2018-08-17 20:41:16
FXCM Demo Trading (Standard) - DTC | Connected to server. | 2018-08-17 20:41:17
FXCM Demo Trading (Standard) - DTC | Starting socket receive thread. | 2018-08-17 20:41:17
FXCM Demo Trading (Standard) - DTC | Sending encoding request to server: Binary VLS | 2018-08-17 20:41:17
FXCM Demo Trading (Standard) - DTC | Setting DTC encoding to Binary VLS | 2018-08-17 20:41:17
FXCM Demo Trading (Standard) - DTC | Sending logon request message. | 2018-08-17 20:41:17
FXCM Demo Trading (Standard) - DTC | Received logon response. | 2018-08-17 20:41:17
FXCM Demo Trading (Standard) - DTC | Server Name: SC DTC Server. | 2018-08-17 20:41:17
FXCM Demo Trading (Standard) - DTC | Server protocol version: 8. Client protocol version: 8 | 2018-08-17 20:41:17
FXCM Demo Trading (Standard) - DTC | Connection error: Username or Password is incorrect. | 2018-08-17 20:41:17 *
DTC Client socket (15) | Initiating close of socket by core. | 2018-08-17 20:41:17
FXCM Demo Trading (Standard) - DTC | Disconnected. | 2018-08-17 20:41:17
DTC Client socket (15) | Shutdown started. Waiting for graceful close. | 2018-08-17 20:41:17
DTC Client socket (15) | Socket gracefully closed by remote side. | 2018-08-17 20:41:17
DTC Client socket (15) | Closed. | 2018-08-17 20:41:17
HTTPS connection to www.sierrachart.com:443 (14) | Socket gracefully closed by remote side. | 2018-08-17 20:41:19
HTTPS connection to www.sierrachart.com:443 (14) | Initiating close of socket by core. | 2018-08-17 20:41:19
HTTPS connection to www.sierrachart.com:443 (14) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-08-17 20:41:19
HTTPS connection to www.sierrachart.com:443 (14) | Closed. | 2018-08-17 20:41:19
"

thank's for your help