Login Page - Create Account

Support Board


Date/Time: Thu, 13 Jun 2024 10:49:38 +0000



Post From: cannot log in

[2013-10-24 05:00:36]
Sierra Chart Engineering - Posts: 104368
We can see that you are successfully logged into Sierra Chart.

Are you connected to the data and trade Server? If File >> Connect To Data Feed is disabled, then you are connected.

In the case of Top Step Trader you must not be in Trade Simulation Mode in Sierra Chart. Refer to:
https://www.sierrachart.com/index.php?l=doc/doc_Trading.html#DifferenceBetweenSimAndNonSim
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing