Support Board
Date/Time: Fri, 16 May 2025 02:03:50 +0000
Post From: Rithmic Connection Failing
| [2018-08-03 16:43:07] |
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A. Your direct Sierra Chart account, talaicapital, is expired. You will need to purchase usage time. Follow these instructions to add usage time to your Sierra Chart account: 1. Select "Help >> Add Usage Credit" on the Sierra Chart software menu. You can also go to this page in your browser: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation Login with your Sierra Chart Account Name (talaicapital) and Password. 2. Choose the particular Service Package that you want to automatically renew and press the "Update" button. 3. Add sufficient credit to your Services Balance using any of the available payment options: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit For further information, refer to: Sierra Chart Purchase and License Information: Renewing Access B. If your Rithmic account is provided through AMP, then you can use your AMP provided Sierra Chart account. Refer to the "Login with a Different Sierra Chart Account Name" section here: Sierra Chart - Software Login Instructions: Login with a Different Sierra Chart Account Name Sierra Chart Support Date Time Of Last Edit: 2018-08-03 17:12:24
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