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Direct MessagesDate/Time: Sun, 19 May 2024 16:36:09 +0000
Post From: Cannot Get CME Data and SP Cash Internals Data from AMP/CQG on Sierra Charts
| [2018-08-01 23:04:54] |
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How in God's name can there be all of this discussion and all of this involvement of so many people over something so glaringly obvious and ridiculous. Your CQG account is not authorized for the symbol and nobody even knows that. That shows up as an on-screen message directly on the chart. It is right there in front of all of us. And the broker can see that because we would assume that they simply have not authorized your account properly. And to be clear, this is not a criticism of the user. And then we saw nonsensical communication from CQG that they somehow have contacted us about this and we don't respond. What a load of complete nonsense. So what do we have here. Total incompetency. We are not incompetent. That is why users get direct engineering support here. And when users accuse us of being rude or not communicating properly. We don't give a damn. That is taken is an overwhelming complement. Thank you. Thank you! This only exemplifies the truth of everything that we say. And on top of this we got all this crap from the CME and their bull crap market data policies. Causing everyone to bow down and go through all kinds of ridiculous nonsense so they can fulfill their totally inefficient operation. We are publicly saying we have had enough of this god damn nonsense. And we are going to very publicly complain out loud. At how ridiculous and lunatic this policy is. Perhaps from their position they do it from a position of complete greed but it is causing so many detrimental side effects. And yes it is a bunch of God damn nonsense!!!. God damn nonsense. So in essence, this is abusiveness, and rudeness from the CME. And just a literal playing of games with all of us and making people jump through numerous hoops, literally, just to satisfy their ridiculous market data policies. And a trading educator we work with, said the CME has gone fee crazy. Not just our opinion. Why do we bring all of this up here in regards to CME because this is the underlying reason for all of these market data authorization problems. The tight control over market data leads to all of these problems and leads to a circumstance where those firms like CQG who get to be in a very dominant position and can afford to pay for the physical connectivity to the exchanges, become the only source of the data rather than us being a source of the data and being able to provide it reliably and easily. Of course we do provide CME data and cooperation with Barchart, but then there are all of these rules that have to be followed which make providing the service very difficult for us. And cause monumental frustration for users and make us look bad. So when we say God dammit, we mean God dammit we are sick and tired of this crap. Anyway, rather than us complaining, we are working on new business opportunities for Sierra Chart. So the future is very good for us. That is certain. And we are going to be a leader, and bringing about change and alternatives for the markets. We certainly are not going to be a slave to the CME. And screenshot this post and put on forums all over the Internet. Nothing will make us happier. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-08-02 02:20:23
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