Support Board
Date/Time: Fri, 26 Apr 2024 15:13:17 +0000
Cannot Get CME Data and SP Cash Internals Data from AMP/CQG on Sierra Charts
View Count: 2104
[2018-08-08 17:39:50] |
Sierra Chart Engineering - Posts: 104368 |
they were finally Yes, in the end, our conclusion was right. While there could have been a bug involving cash indices, that has not been our experience.
able to determine that AMP had activated the wrong data feed :) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2018-08-08 17:44:26] |
Michael W - Posts: 20 |
Thanks for all the feedback, sorry it was such a mess, but I just kept pounding away until I actually had a dialog with the CQG API contact himself... that was what was needed. Thanks again I know this was a long thread but I really needed the SP Cash Data for a strategy I am working on.
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[2019-03-17 09:40:22] |
User29662 - Posts: 76 |
I tried to get SPX Cash Index data from AMP in the past and eventually gave up. If I try and subscribe now, do you think they will know what to do? Michael, can you post more details as to what AMP needs to do exactly so that it works. What is the correct data feed that needs to be activated? Who did you talk to at AMP that finally fixed the issue? I really don't want to go through another round of ring around the rosy. Thanks!
Date Time Of Last Edit: 2019-03-17 09:42:32
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[2019-03-18 12:50:56] |
Michael W - Posts: 20 |
under CQG indexes have them activate X.US.SPC5 this is SP 500 Index data here is a link https://gyazo.com/0a56d9665e4a6ef019b211f5f3d820d2 |
[2019-03-18 15:19:17] |
User29662 - Posts: 76 |
You da man!
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