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Date/Time: Sun, 19 May 2024 16:26:35 +0000



Post From: Cannot Get CME Data and SP Cash Internals Data from AMP/CQG on Sierra Charts

[2018-08-01 21:24:06]
Michael W - Posts: 20
Here is the log from your instructions... what to do with it? I sent the former log that does not contain this same amount of info to Continuum...

Software version: 1776 64-bit | 2018-08-01 17:20:15
Usage end date: 2019-05-21 | 2018-08-01 17:20:15
Enabled for: Advanced Features. | 2018-08-01 17:20:15
Enabled for: Advanced Features 2. | 2018-08-01 17:20:15
Enabled for: Sierra Chart Historical Data Service. | 2018-08-01 17:20:15
Allow Support for Sierra Chart Data Feeds is enabled. | 2018-08-01 17:20:15
Current selected Data/Trading service: CQG FIX Trading | 2018-08-01 17:20:15
Chart Update Interval: 500 | 2018-08-01 17:20:15
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2018-08-01 17:20:15
2018-08-01 17:20:15 Local computer time | 2018-08-01 17:20:15
2018-08-01 21:20:15 Local computer time in UTC | 2018-08-01 17:20:15
2018-08-01 17:20:15 Local computer time in SC Time Zone | 2018-08-01 17:20:15
2018-08-01 19:49:03 Server time in UTC | 2018-08-01 17:20:15
Local computer UTC time and Server UTC time difference: 3 seconds. | 2018-08-01 17:20:15
Program path: C:\SierraChart\ | 2018-08-01 17:20:15
Data Files path: C:\SierraChart\Data\ | 2018-08-01 17:20:15
OS Version Number: 10.0 | 2018-08-01 17:20:15
Locale Setting: C | 2018-08-01 17:20:15

File >> Disconnect selected. | 2018-08-01 17:20:53
CQG FIX: DisconnectFIX called. | 2018-08-01 17:20:53
CQG FIX: Sending a Logout message. | 2018-08-01 17:20:53
CQG FIX Trading | Sending Web API Logoff message. | 2018-08-01 17:20:53
CQG WebSocket socket (7) | Adding bytes from final send buffer from buffered socket: 17 | 2018-08-01 17:20:53
CQG WebSocket socket (7) | Initiating close of socket by core. | 2018-08-01 17:20:53
CQG WebSocket | WebSocket closed. | 2018-08-01 17:20:53
CQG WebSocket socket (7) | Sending bytes from final send buffer: 17 | 2018-08-01 17:20:53
CQG FIX Trading | WebSocket closed. | 2018-08-01 17:20:53
CQG WebSocket socket (7) | Write in progress. Shutdown being delayed. | 2018-08-01 17:20:53
CQG FIX Trading | Disconnected. | 2018-08-01 17:20:53
CQG WebSocket socket (7) | Write has completed. Shutdown being performed. | 2018-08-01 17:20:53
CQG FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2018-08-01 17:20:53
CQG WebSocket socket (7) | Shutdown started. Waiting for graceful close. | 2018-08-01 17:20:53
CQG FIX socket (6) | Initiating close of socket by core. | 2018-08-01 17:20:53
CQG FIX Trading | Disconnected. | 2018-08-01 17:20:53
CQG FIX socket (6) | Shutdown started. Waiting for graceful close. | 2018-08-01 17:20:53
CQG WebSocket socket (7) | Socket gracefully closed by remote side. | 2018-08-01 17:20:54
CQG WebSocket socket (7) | Closed. | 2018-08-01 17:20:54
CQG FIX socket (6) | Socket gracefully closed by remote side. | 2018-08-01 17:20:54
CQG FIX socket (6) | Closed. | 2018-08-01 17:20:54

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2018-08-01 17:21:28
CQG FIX socket (102) | Creating socket. Using TLS 1.2. | 2018-08-01 17:21:29
CQG FIX socket (102) | Connecting to IP: 208.48.16.214. | 2018-08-01 17:21:29
CQG FIX: Sending the Logon message. | 2018-08-01 17:21:29
CQG FIX Trading | Connected to trading server. | 2018-08-01 17:21:29
CQG FIX Trading | Connecting to server api.cqg.com | 2018-08-01 17:21:29
CQG WebSocket | Connecting to WebSocket server. | 2018-08-01 17:21:29
CQG WebSocket socket (103) | Creating socket. Using TLS 1.2. | 2018-08-01 17:21:29
CQG WebSocket socket (103) | Connecting to IP: 208.48.16.35. | 2018-08-01 17:21:29
CQG FIX | FCM name: AMP | 2018-08-01 17:21:29
CQG WebSocket | Opening WebSocket. | 2018-08-01 17:21:29
CQG WebSocket | Sending WebSocket handshake. | 2018-08-01 17:21:29
CQG WebSocket | Header line. HTTP/1.1 101 Switching Protocols | 2018-08-01 17:21:29
CQG WebSocket | Header line. Connection: upgrade | 2018-08-01 17:21:29
CQG WebSocket | Header line. Sec-WebSocket-Accept: a5XZQ++5F8vQUZWHz0rznQBSHG0= | 2018-08-01 17:21:29
CQG WebSocket | Header line. Server: WebSocket++/0.7.0 | 2018-08-01 17:21:30
CQG WebSocket | Header line. Upgrade: websocket | 2018-08-01 17:21:30
CQG WebSocket | Header line. | 2018-08-01 17:21:30
CQG WebSocket | Web socket state is now open. | 2018-08-01 17:21:30
CQG FIX Trading | WebSocket connected. | 2018-08-01 17:21:30
CQG FIX Trading | Sending market data logon message. | 2018-08-01 17:21:30
CQG FIX Trading | Base Time: 2018-07-28T01:22:55. 2018-07-28 01:22:55 | 2018-08-01 17:21:30
CQG FIX Trading | Logon successful. Session Token = JDPEmxveMZUnNlsmg5MFVyM/AR4S6KqmbSFCoZb5tewFlqYLdNv3IVQjp2KpuMve4wXrdDE5OHC | 2018-08-01 17:21:30
CQG FIX Trading | Connected to data and trading server. | 2018-08-01 17:21:30
CQG FIX Trading | Starting real-time market data updates for: X.US.SPC5. ID: 1 | 2018-08-01 17:21:30
CQG FIX Trading | Sending symbol resolution request for X.US.SPC5. ID: 813300 | 2018-08-01 17:21:30
CQG FIX Trading | Requesting security definition data for: X.US.SPC5. ID: 1 | 2018-08-01 17:21:30
CQG FIX Trading | Using primary service for historical data for X.US.SPC5 | 2018-08-01 17:21:30
Intraday data recording state for symbol X.US.SPC5 is set to download 'Pending'. | 2018-08-01 17:21:30
Delaying start of download for X.US.SPC5 | 2018-08-01 17:21:30
CQG FIX Trading | Received symbol resolution report for symbol X.US.SPC5. Search Symbol: X.US.SPC5. Request ID: 813300. Contract ID: 1. | 2018-08-01 17:21:30
CQG FIX Trading | Requesting market data for X.US.SPC5 | 2018-08-01 17:21:30
CQG FIX Trading | Market data subscription for X.US.SPC5 was unsuccessful. Text: Real-time data for instrument X.US.SPC5 (corresponding to ID = 1) are not allowed. | 2018-08-01 17:21:30
Symbol Error - X.US.SPC5 is unknown, unavailable, or improperly formatted. Real-time data for instrument X.US.SPC5 (corresponding to ID = 1) are not allowed. | 2018-08-01 17:21:30
HD Request # 4 | Downloading Intraday chart data for X.US.SPC5 to the file X.US.SPC5.scid. Service: cqg | 2018-08-01 17:21:31
HD Request # 4 | Download start date-time: 2018-01-27 16:21:31.000 | 2018-08-01 17:21:31
HD Request # 4 | Requesting historical Tick data. | 2018-08-01 17:21:31
HD Request # 4 | Error downloading historical Intraday data for X.US.SPC5. Instrument X.US.SPC5 (corresponding to ID = 1) is not allowed. Result=103. Num Quotes=0 | 2018-08-01 17:21:31
HD Request # 4 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for X.US.SPC5 | 2018-08-01 17:21:31
HD Request # 4 | Completion time: 0s | 2018-08-01 17:21:31
HD Request # 4 | Intraday data download complete for X.US.SPC5. Unique request ID: 3 | 2018-08-01 17:21:31
Removed historical data download ID 3 | 2018-08-01 17:21:31
Real-time Intraday chart data file updates started for X.US.SPC5 | 2018-08-01 17:21:31
Intraday chart data file opened for X.US.SPC5 | 2018-08-01 17:21:31

Requesting market depth updates for: X.US.SPC5 if supported. | 2018-08-01 17:21:35
CQG FIX Trading | Requesting market data including full depth for X.US.SPC5 | 2018-08-01 17:21:35
CQG FIX Trading | Market data subscription for X.US.SPC5 was unsuccessful. Text: Real-time data for instrument X.US.SPC5 (corresponding to ID = 1) are not allowed. | 2018-08-01 17:21:35
Symbol Error - X.US.SPC5 is unknown, unavailable, or improperly formatted. Real-time data for instrument X.US.SPC5 (corresponding to ID = 1) are not allowed. | 2018-08-01 17:21:35