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Date/Time: Sun, 19 May 2024 15:33:18 +0000



Post From: Cannot Get CME Data and SP Cash Internals Data from AMP/CQG on Sierra Charts

[2018-08-01 18:21:49]
Sierra Chart Engineering - Posts: 104368
i would not understand why they say it does not stream on Sierra charts when working fine on other platforms.
That is because CQG is rejecting the request.

CQG has to answer what the problem is here.

Your broker needs to contact CQG with your CQG username and ask them why for a historical data request for that symbol this message is being returned:
Instrument X.US.SPC5 (corresponding to ID = 2) is not allowed. Result=103. Num Quotes=0

And why is it that real-time data is not being received for that symbol if that is the case as well.

Why CQG is making this so hard, is beyond belief. We gave up on this long ago. And that is why we were hesitant to get re-involved in these cash indices from CQG. It is a never-ending problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-08-01 18:23:03