Date/Time: Sun, 04 Jun 2023 07:09:46 +0000
Post From: SC not communicating with InfinityAT DOM for trades
Sierra Chart Engineering - Posts: 104368
We can tell from this Message Log, you are running an older version of Sierra Chart which uses the older TransAct software to connect to their system.
We do not know why you are getting that particular error message. It does not make sense. However, you really need to update to resolve this problem. Update Sierra Chart by selecting Help >> Download Current Version.
Sierra Chart Support - Engineering Level
Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing