Login Page - Create Account

Support Board


Date/Time: Wed, 28 Feb 2024 12:37:13 +0000



Post From: SC not communicating with InfinityAT DOM for trades

[2013-10-23 17:05:55]
User42284 - Posts: 6
My SC is receiving live data from InfinityAT (TransAct) but when I click the InfinityAT DOM, the order doesn't show up on the chart. If I place the order from SC, I receive this message: "You are not connected to a supported Trading service. The requested trade action was not performed. Try reconnecting by selecting File >> Disconnect and File >> Connect to Data Feed." I tried that and it didn't help. As I said, I am receiving data however.

Connection Type is "Live" under Data/Trade Service Settings.

Trade Simulation Mode On is unchecked.
Chart Trade Mode On is checked.
Show Filled Orders is checked.
Show Orders And Position is checked.

Thanks.