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Date/Time: Sun, 05 May 2024 21:38:48 +0000



Post From: New changes to arrow text crashing sierra chart

[2018-06-30 19:49:01]
Sierra Chart Engineering - Posts: 104368
No the configuration does not change with an update or a downgrade. At least not in a way which you might think. We still cannot reproduce the problem with your global configuration file and if there is a genuine problem we should have been able to reproduce it under the debugger.

So we are not sure why you are having an issue. If after updating again you still have the problem we recommend going back to a configuration file from perhaps two weeks ago. Here are the instructions:
Resetting Sierra Chart to a Default State / Restoring Backup Global Configuration File: Restoring Backup Global Configuration File
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing