Support Board

Date/Time: Sun, 19 May 2024 12:53:26 +0000

Post From: CQG Data Incorrect

[2018-05-09 18:26:25] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
. I then performed a "delete and download data" and it changed the candle close to 1.19140. Both are wrong. This is actually an indication that the issue is on the CQG side and the server is delivering inconsistent data per connection. So this is indeed helpful information to us. It confirms what we have suspected. When did you notice this, was it today (2018 05-09)? Make sure this option is disabled: Global Settings >> Data/Trade Service Settings >> Allow Server to Drop Data. Reconnect to the data feed if you change that setting: File Menu: Procedure to Reconnect to the Data and Trade Servers Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-05-09 18:45:51