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Date/Time: Mon, 06 May 2024 17:06:11 +0000



Post From: After downloading new Version of the software, all my custom studies are gone.

[2018-03-14 18:21:15]
Sierra Chart Engineering - Posts: 104368
In regards to custom studies, you need to use the 32-bit version of Sierra Chart. Run Sierra Chart from the desktop icon and do not use the one with _64 in it.

It sounds like it just took some time for the market data authorizations to go into effect and for Sierra Chart to receive them. But that should not take any longer than five minutes.

In regards to [CV-D]. Refer to:
Continuous Futures Contract Charts: Notes

Let us know if you still need help with this:
Also, When Disconnect and Connect, the download is FAILING.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing