Support Board

Date/Time: Fri, 10 May 2024 20:53:27 +0000

Post From: Permissioned user to custom studies - not working

[2018-02-13 00:12:51] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Things to check: User is not using Safe Mode: Sierra Chart - Software Login Instructions: Using Safe Mode The "Ending Date" for the custom studies authorization for the user is in the future and the format is correct. https://www.sierrachart.com/UserControlPanel.php?page=ManageCustomStudiesDLLUsers User has not disabled the receiving of files: https://www.sierrachart.com/UserControlPanel.php?page=EnabledCustomStudies Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-02-13 00:14:07