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Date/Time: Thu, 19 Apr 2018 21:02:57 +0000



Post From: Interactive Scale Range not working with Logarithmic Chart Scale

[2018-01-01 04:51:33]
Sierra Chart Engineering - Posts: 59253
Interactive Scale Range is not supported with a Logarithmic scale:
https://www.sierrachart.com/index.php?page=doc/Scaling.html#InteractiveScaleRangeDoesNotWorkWithLogarithmic

However I can't because the SC system won't let me answer the location question button which is unresponsive. I live in California, U.S.A. if you can help force that data field please.
This is done. We had no problem with it. Not sure why you had an issue. Must have been some browser specific problem.

I'm receiving historical data for equities but not for forex.
Tell us the exact symbol and:

Follow the instructions here to clear the Message Log:
https://www.sierrachart.com/index.php?page=doc/MessageLog.html#Clearing

Fully re-download the data in the chart by going to the chart and selecting Edit >>Delete All Data and Download.

After about a minute provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2018-01-01 04:52:17