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Date/Time: Thu, 19 Jul 2018 19:29:54 +0000



Post From: Data Feed Reset for Rithmic in lieu of CQG

[2017-12-29 01:40:19]
Sierra Chart Engineering - Posts: 61903
You will have to work out this problem with the broker. And then they need to contact Rithmic for further help. We simply do not control these connections. There is nothing we can do to make that connection work. That is beyond our ability.

It is between the broker and Rithmic to get this problem solved. The full information we have on the subject is here:

https://www.sierrachart.com/index.php?page=doc/Rithmic.php#PermissionDeniedResolution

If you continue to have trouble, we recommend using CQG. It would be unlikely that you would have any connectivity problems to CQG on the current version of Sierra Chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-29 01:47:46