Date/Time: Tue, 16 Oct 2018 17:49:29 +0000
Post From: Data Feed Reset for Rithmic in lieu of CQG
Sierra Chart Engineering - Posts: 64844
You will have to work out this problem with the broker. And then they need to contact Rithmic for further help. We simply do not control these connections. There is nothing we can do to make that connection work. That is beyond our ability.
It is between the broker and Rithmic to get this problem solved. The full information we have on the subject is here:
If you continue to have trouble, we recommend using CQG. It would be unlikely that you would have any connectivity problems to CQG on the current version of Sierra Chart.
Sierra Chart Support - Engineering Level
Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-29 01:47:46