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Date/Time: Tue, 16 Apr 2024 21:07:09 +0000



Post From: Data Feed Reset for Rithmic in lieu of CQG

[2017-12-28 18:19:29]
Sierra Chart Engineering - Posts: 104368
The log file shows you are getting a "Permission denied" error. Meaning that this Rithmic log file is not even relevant. That is a very common error when trying to connect to Rithmic. Rithmic connection problems are very common.

Provide a copy of the Message Log by following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

Also make sure you have your correct Rithmic Username and Password and they are entered in Global Settings >> Data/Trade Service Settings >> Service Setting >> Username/Password.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-12-28 18:19:47