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Date/Time: Tue, 24 Apr 2018 03:13:20 +0000



Post From: Data Feed Reset for Rithmic in lieu of CQG

[2017-12-28 18:19:29]
Sierra Chart Engineering - Posts: 59363
The log file shows you are getting a "Permission denied" error. Meaning that this Rithmic log file is not even relevant. That is a very common error when trying to connect to Rithmic. Rithmic connection problems are very common.

Provide a copy of the Message Log by following these instructions:
https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#MessageLog

Also make sure you have your correct Rithmic Username and Password and they are entered in Global Settings >> Data/Trade Service Settings >> Service Setting >> Username/Password.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-28 18:19:47