Home >> Support Board

Support Board

Date/Time: Thu, 25 Apr 2024 17:02:04 +0000

How to Post a Message for Support

Post From: Data Problem

[2017-12-01 00:16:27] Link To Thread - Link To Post [Go To First Post]
User605712 - Posts: 2
Software version: 1652 \| 2017-11-30 18:05:49 Enabled for: Advanced Features. \| 2017-11-30 18:05:49 Enabled for: Advanced Features 2. \| 2017-11-30 18:05:49 Enabled for: Sierra Chart Historical Data Service. \| 2017-11-30 18:05:49 Allow Support for Sierra Chart Data Feeds is enabled. \| 2017-11-30 18:05:49 Current selected Data/Trading service: TransAct Trading \| 2017-11-30 18:05:49 Chart Update Interval: 500 \| 2017-11-30 18:05:49 Service username command line set: ry*** \| 2017-11-30 18:05:49 Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2017-11-30 18:05:49 2017-11-30 19:05:49 Local computer time \| 2017-11-30 18:05:49 2017-12-01 00:05:49 Local computer time in UTC \| 2017-11-30 18:05:49 2017-11-30 18:05:49 Local computer time in SC Time Zone \| 2017-11-30 18:05:49 2017-11-30 23:59:54 Server time in UTC \| 2017-11-30 18:05:49 Local computer UTC time and Server UTC time difference: 3 seconds. \| 2017-11-30 18:05:49 Program path: C:\SierraChart\SierraChartTransActMA\ \| 2017-11-30 18:05:49 Data Files path: C:\SierraChart\SierraChartTransActMA\Data\ \| 2017-11-30 18:05:49 OS Version Number: 10.0 \| 2017-11-30 18:05:49 Locale Setting: C \| 2017-11-30 18:05:49 HD Request # 8 \| Downloading Historical Daily chart data for GCG8. Starting date: 2017-01-06. Service: TransAct.Trading \| 2017-11-30 18:06:51 HD Request # 8 \| Requesting historical Daily data for GCG18 starting at 2017-01-05 \| 2017-11-30 18:06:51 HTTP connection to ds01.ddfplus.com:80 (19) \| Creating socket. \| 2017-11-30 18:06:51 HTTP connection to ds01.ddfplus.com:80 (19) \| Connecting to IP: 8.18.161.123. \| 2017-11-30 18:06:51 HD Request # 8 \| Receiving historical Daily data for GCG8 starting at 2017-01-06 \| 2017-11-30 18:06:52 HD Request # 8 \| Writing historical Daily data to the file GCG8.dly \| 2017-11-30 18:06:52 HD Request # 8 \| Received 230 records from 2017-01-06 00:00:00 to 2017-12-01 00:00:00 (330.0 days) and wrote 229 records for GCG8 \| 2017-11-30 18:06:52 HD Request # 8 \| Daily download COMPLETE for GCG8. Completion time: 0s. Unique request ID: 7 \| 2017-11-30 18:06:52 Removed historical data download ID 7 \| 2017-11-30 18:06:52 GCG8 [C] Daily #1 \| Reloading chart. \| 2017-11-30 18:06:52 HTTP connection to ds01.ddfplus.com:80 (19) \| Socket gracefully closed by remote side. \| 2017-11-30 18:07:57 HTTP connection to ds01.ddfplus.com:80 (19) \| Initiating close of socket by core. \| 2017-11-30 18:07:57 HTTP connection to ds01.ddfplus.com:80 (19) \| Received socket Close event. \| 2017-11-30 18:07:57 HTTP connection to ds01.ddfplus.com:80 (19) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2017-11-30 18:07:57 HTTP connection to ds01.ddfplus.com:80 (19) \| Closed. \| 2017-11-30 18:07:57 http://www.sierrachart.com/image.php?Image=1512087340578.png