Login Page - Create Account

Support Board


Date/Time: Fri, 26 Apr 2024 14:37:56 +0000



Post From: Delayed & Frozen data despite data provider

[2017-11-14 18:23:56]
Sierra Chart Engineering - Posts: 104368
This is the problem:

Symbol Error - GE is unknown, unavailable, or improperly formatted. The contract description specified for GE is ambiguous;
you must specify the currency. | 2017-11-14 09:56:11

You need to use: GE-STK-SMART-USD

Refer to:
https://www.sierrachart.com/index.php?page=doc/IBSymbols.html#Stock
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing