Support Board

Date/Time: Thu, 16 May 2024 13:54:03 +0000

Post From: Trading Service & Trading Activity Log not working

[2017-09-09 21:39:20] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Refer to all of these sections here: Trade Activity Log: Missing Order Fills from Trade Activity Log https://www.sierrachart.com/index.php?page=doc/TradeActivityLog.php#MissingTradeActivityAndBackupFiles Trade Activity Log: Automatic Insertion of Missing Order Fills For Non-Simulated Trading https://www.sierrachart.com/index.php?page=doc/TransAct.php#KnownReasonsForMissingOrderFillsAndSolution We do not really see how looking at this with remote assistance is going to provide any further help or information than what is already documented. We do not have any control over the order fills that Sierra Chart receives in real-time or downloads historically. The documentation explains this. Hopefully longer-term, this will be improved upon with better integration to TransAct, but that is something that requires the cooperation of TransAct that we would expect in the coming months. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing