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Post From: Poloniex Exchange

[2017-08-20 10:00:20] Link To Thread - Link To Post [Go To First Post]
User35475 - Posts: 12
BTCUSD-BTCE daily and intraday charts do update only to the date 25.07.2017. The date range is locked to that date and can not be changed because the field in chart settings is gray. There is no connection problem because BITFINEX data updating correctly. Delete all data and download operation does not solve this problem because the unchangeable settings for date range for data download are the same as with BTCUSD data. Software version: 1594 \| 2017-08-20 13:22:49 Safe Mode enabled \| 2017-08-20 13:22:49 Usage end date: 2018-06-26 \| 2017-08-20 13:22:49 Enabled for: Advanced Features. \| 2017-08-20 13:22:49 Enabled for: Sierra Chart Historical Data Service. \| 2017-08-20 13:22:49 Allow Support for Sierra Chart Data Feeds is enabled. \| 2017-08-20 13:22:49 Current selected Data/Trading service: Bitcoin Data - All Services \| 2017-08-20 13:22:49 Chart Update Interval: 1000 \| 2017-08-20 13:22:49 Time Zone: +04:00:00 (ST+03DT+01,M3.5.0/02:00,M10.5.0/02:00) \| 2017-08-20 13:22:49 2017-08-20 12:22:48 Local computer time \| 2017-08-20 13:22:49 2017-08-20 09:22:48 Local computer time in UTC \| 2017-08-20 13:22:49 2017-08-20 13:22:48 Local computer time in SC Time Zone \| 2017-08-20 13:22:49 Program path: C:\SierraChart\ \| 2017-08-20 13:22:49 Data Files path: C:\SierraChart\Data\ \| 2017-08-20 13:22:49 OS Version Number: 10.0 \| 2017-08-20 13:22:49 Locale Setting: C \| 2017-08-20 13:22:49 BTCUSD-BTCE Daily #1 \| Reloading chart. \| 2017-08-20 13:23:44 SC DTC Data with Market Depth \| There has been no activity on the network socket for 40 seconds. Will reconnect. \| 2017-08-20 13:23:57 DTC Client (13) \| Initiating close of socket by core. \| 2017-08-20 13:23:57 DTC Client (13) \| Shutdown started. Waiting for graceful close. \| 2017-08-20 13:23:57 SC DTC Data with Market Depth \| Disconnected from the server. \| 2017-08-20 13:23:57 DTC Client (13) \| Socket gracefully closed by remote side. \| 2017-08-20 13:23:57 SC DTC Data with Market Depth \| Data feed disconnected. Will reconnect in 2 seconds. \| 2017-08-20 13:23:57 DTC Client (13) \| Closed. \| 2017-08-20 13:23:57 SC DTC Data with Market Depth \| Connecting to the server ds4.sierracharts.com. Port 10048 \| 2017-08-20 13:23:59 DTC Client (17) \| Creating socket. \| 2017-08-20 13:23:59 DTC Client (17) \| Connecting to IP: 192.81.56.146. \| 2017-08-20 13:23:59 SC DTC Data with Market Depth \| Connected to server. \| 2017-08-20 13:24:01 SC DTC Data with Market Depth \| Starting socket receive thread. \| 2017-08-20 13:24:01 SC DTC Data with Market Depth \| Sending Encoding Request to server \| 2017-08-20 13:24:01 SC DTC Data with Market Depth \| Setting DTC encoding to Binary VLS \| 2017-08-20 13:24:02 SC DTC Data with Market Depth \| Sending logon request message. \| 2017-08-20 13:24:02 SC DTC Data with Market Depth \| Received logon response. \| 2017-08-20 13:24:03 SC DTC Data with Market Depth \| Server Name: SC Realtime Server. \| 2017-08-20 13:24:03 SC DTC Data with Market Depth \| Server protocol version: 7. Client protocol version: 7 \| 2017-08-20 13:24:03 SC DTC Data with Market Depth \| Successfully connected. \| 2017-08-20 13:24:03 SC DTC Data with Market Depth \| Trading is not supported. \| 2017-08-20 13:24:03 Intraday data recording state for symbol BTCUSD-BTCE is set to download 'Pending'. \| 2017-08-20 13:24:03 SC DTC Data with Market Depth \| Restarting real-time data updates for symbol: BTCUSD-BTCE \| 2017-08-20 13:24:03 Intraday data recording state for symbol ETHUSD-BTCE is set to download 'Pending'. \| 2017-08-20 13:24:03 SC DTC Data with Market Depth \| Restarting real-time data updates for symbol: ETHUSD-BTCE \| 2017-08-20 13:24:03 Delaying start of download for BTCUSD-BTCE \| 2017-08-20 13:24:03 SC DTC Data with Market Depth \| Received security definition for symbol BTCUSD-BTCE \| 2017-08-20 13:24:03 SC DTC Data with Market Depth \| Received security definition for symbol ETHUSD-BTCE \| 2017-08-20 13:24:04 HD Request # 7 \| Downloading Intraday chart data for BTCUSD-BTCE to the file BTCUSD-BTCE.scid. Service: btce \| 2017-08-20 13:24:08 HD Request # 7 \| Download start date-time: 2017-07-25 14:48:05.000 \| 2017-08-20 13:24:08 HD Request # 7 \| Using server: ds3.sierracharts.com port 10150 \| 2017-08-20 13:24:08 Socket (18) \| Creating socket. \| 2017-08-20 13:24:08 Socket (18) \| Connecting to IP: 65.182.172.42. \| 2017-08-20 13:24:08 HD Request # 7 \| Setting DTC encoding to Binary VLS \| 2017-08-20 13:24:11 HD Request # 7 \| Sending historical data logon request message. \| 2017-08-20 13:24:11 HD Request # 7 \| Requesting Intraday data. Start date-time: 2017-07-25 14:48:05. Record interval: 60. Symbol: BTCUSD-BTCE \| 2017-08-20 13:24:12 HD Request # 7 \| Decompressing data. \| 2017-08-20 13:24:12 HD Request # 7 \| Receiving Intraday data for BTCUSD-BTCE starting at 2017-07-25 14:48:05 \| 2017-08-20 13:24:12 HD Request # 7 \| Timestamp of first Intraday data file record written: 2017-07-25 14:48:05 \| 2017-08-20 13:24:12 Socket (18) \| Initiating close of socket by core. \| 2017-08-20 13:24:12 Socket (18) \| Shutdown started. Waiting for graceful close. \| 2017-08-20 13:24:12 Socket (18) \| Socket gracefully closed by remote side. \| 2017-08-20 13:24:12 Socket (18) \| Closed. \| 2017-08-20 13:24:12 Historical data download thread signaled to stop. \| 2017-08-20 13:24:12 HD Request # 7 \| Received 1 record from 2017-07-25 14:48:05 to 2017-07-25 14:48:05 (0.0 seconds) and wrote 1 record for BTCUSD-BTCE \| 2017-08-20 13:24:12 HD Request # 7 \| Intraday download COMPLETE for BTCUSD-BTCE. Completion time: 4s. Unique request ID: 6 \| 2017-08-20 13:24:12 Removed historical data download ID 6 \| 2017-08-20 13:24:12 Real-time Intraday chart data file updates started for BTCUSD-BTCE \| 2017-08-20 13:24:12 Opened cached Intraday file: C:\SierraChart\Data\BTCUSD-BTCE.scid \| 2017-08-20 13:24:12 Intraday chart data file opened for BTCUSD-BTCE \| 2017-08-20 13:24:12 HD Request # 8 \| Downloading Intraday chart data for ETHUSD-BTCE to the file ETHUSD-BTCE.scid. Service: btce \| 2017-08-20 13:24:12 HD Request # 8 \| Download start date-time: 2017-07-25 14:48:10.000 \| 2017-08-20 13:24:12 HD Request # 8 \| Using server: ds4.sierracharts.com port 10149 \| 2017-08-20 13:24:12 Socket (19) \| Creating socket. \| 2017-08-20 13:24:12 Socket (19) \| Connecting to IP: 192.81.56.146. \| 2017-08-20 13:24:12 HD Request # 8 \| Setting DTC encoding to Binary VLS \| 2017-08-20 13:24:12 HD Request # 8 \| Sending historical data logon request message. \| 2017-08-20 13:24:12 HD Request # 8 \| Requesting Intraday data. Start date-time: 2017-07-25 14:48:10. Record interval: 60. Symbol: ETHUSD-BTCE \| 2017-08-20 13:24:12 HD Request # 8 \| Decompressing data. \| 2017-08-20 13:24:13 HD Request # 8 \| Receiving Intraday data for ETHUSD-BTCE starting at 2017-07-25 14:48:10 \| 2017-08-20 13:24:13 HD Request # 8 \| Timestamp of first Intraday data file record written: 2017-07-25 14:48:10 \| 2017-08-20 13:24:13 Socket (19) \| Initiating close of socket by core. \| 2017-08-20 13:24:13 Socket (19) \| Shutdown started. Waiting for graceful close. \| 2017-08-20 13:24:13 Socket (19) \| Socket gracefully closed by remote side. \| 2017-08-20 13:24:13 Historical data download thread signaled to stop. \| 2017-08-20 13:24:13 Socket (19) \| Closed. \| 2017-08-20 13:24:13 HD Request # 8 \| Received 1 record from 2017-07-25 14:48:10 to 2017-07-25 14:48:10 (0.0 seconds) and wrote 1 record for ETHUSD-BTCE \| 2017-08-20 13:24:13 HD Request # 8 \| Intraday download COMPLETE for ETHUSD-BTCE. Completion time: 1s. Unique request ID: 7 \| 2017-08-20 13:24:13 Removed historical data download ID 7 \| 2017-08-20 13:24:13 Real-time Intraday chart data file updates started for ETHUSD-BTCE \| 2017-08-20 13:24:13 Opened cached Intraday file: C:\SierraChart\Data\ETHUSD-BTCE.scid \| 2017-08-20 13:24:13 Intraday chart data file opened for ETHUSD-BTCE \| 2017-08-20 13:24:13