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Date/Time: Mon, 23 Apr 2018 17:36:28 +0000



Post From: Replay Chart Backtesting mode Locks up (Crashes sierra chart)

[2017-08-05 15:46:18]
Sierra Chart Engineering - Posts: 59332
This issue has been a top priority. We still are unable to see why this problem has arisen even after very close code review of changes which we think may have been the cause of it. We ourselves can still not reproduce the problem either.

Some minor changes have been made, and we would like to know if anyone still experiences it on the latest version.

Update following these instructions here:
https://www.sierrachart.com/index.php?page=doc/SoftwareDownload.php#FastUpdate

If you do still have the problem, let us know and we would like to do a remote assistance session with you to see what further information we can determine in order to get it resolved.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-08-05 15:46:51