Support Board
Date/Time: Tue, 13 May 2025 22:55:16 +0000
Post From: Historical download not populating
| [2017-01-09 18:52:53] |
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This is the problem: Message from IB: Requested market data is not subscribed.Error&BEST/OPT/Top&BEST/OPT/Top. IB Error Code: 354. Request ID: 5. Symbol: AMZN-OPT-20170113-795-C-SMART-100-USD. | 2017-01-09 07:31:19
Refer to: http://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#MarketDataNotSubscribed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |