Login Page - Create Account

Support Board


Date/Time: Wed, 15 May 2024 08:10:39 +0000



Post From: 6E shows 2 prices per price

[2016-12-02 00:04:01]
Sierra Chart Engineering - Posts: 104368
We apologize for the delay. Just due to the complexity and length of the chart we did not have a chance to get to it until today. It is very unusual to see this. Not sure what it is about the underlying data causing the volume profile to look like that.


We see nothing with the Chart or Study settings which would cause this. This is what we see after removing the other studies changing the symbol to match the service we are using:
http://www.sierrachart.com/image.php?Image=1480636856812.png


We recommend re-downloading the data following these instructions:
https://www.sierrachart.com/index.php?page=doc/ContinuousFuturesContractCharts.html#ReDownloading
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-12-02 00:05:20