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Date/Time: Sun, 19 May 2024 12:53:12 +0000



Post From: Sierra ChartDTCBridge has stopped working - OS. Vista Service pack 2

[2016-11-22 17:41:37]
Sierra Chart Engineering - Posts: 104368
We cannot solve this. This is due to a Rithmic API software compatibility issue with Vista. The minimum operating system supported is Windows 7. This is stated very clearly here:
http://www.sierrachart.com/index.php?page=doc/Rithmic.php

You must get off of Vista. Or go back to the previous version of Sierra Chart:
http://www.sierrachart.com/index.php?page=doc/download.php#Rollback

But you are taking a chance running Rithmic on Vista. They have declared it as incompatible for years now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing