Support Board
Date/Time: Sat, 10 May 2025 01:16:07 +0000
Post From: GCLZ6 - "Symbol is unknown" error
| [2016-11-04 17:53:30] |
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Clearly Gain Capital has changed how the market depth data stream is implemented. We made a small change which now resolves this problem. Update Sierra Chart to the latest "Prerelease" following the instructions here: http://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |