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Date/Time: Tue, 28 May 2024 05:25:30 +0000



Post From: GCLZ6 - "Symbol is unknown" error

[2016-11-04 17:53:30]
Sierra Chart Engineering - Posts: 104368
Clearly Gain Capital has changed how the market depth data stream is implemented.

We made a small change which now resolves this problem.

Update Sierra Chart to the latest "Prerelease" following the instructions here:

http://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing