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Date/Time: Tue, 28 May 2024 05:25:31 +0000



Post From: GCLZ6 - "Symbol is unknown" error

[2016-11-04 10:40:35]
Sierra Chart Engineering - Posts: 104368
Regarding Post #4, we do not know what can be done about that market depth data issue. We recommend just reconnecting to the data feed when you see it:
File Menu: Procedure to Reconnect to the Data and Trade Servers


It is not something we are willing to spend time on because there is not a practical solution to it and it is data feed specific.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-11-04 10:40:55