Support Board

Date/Time: Thu, 09 May 2024 18:28:43 +0000

Post From: Continuing Support Ticket #1

[2016-10-13 05:00:19] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
What you described here is an impossibility: I changed Max Intraday data to load to 186 in Global settings, I changed Chart Settings days to load to 60, then did the Delete all data and download, and SC downloaded 9 years of intraday data (Date range in file changed to 2007) for each symbol. Select Global Settings >> Data/Trade Service Settings. Make sure the following two settings: https://www.sierrachart.com/index.php?page=doc/DataSourceSettings.php#MaxHistoricalIntradayDaysToDownload Do not exceed 186. And tell us what symbols data was downloaded for. We need the exact symbols. Or just give us one or two of them. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing