Support Board

Date/Time: Thu, 09 May 2024 10:15:55 +0000

Post From: Move to Breakeven Stop Issue

[2016-10-07 22:55:16] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The only possible scenario would be faulty data or an unexpected issue involving the reported fill price of the parent order. Follow the instructions here to provide the Trade Activity Log lines for those two particular orders: http://www.sierrachart.com/index.php?page=doc/TradeActivityLog.php#TradeActivityLogToSupport The other possibility is that the Trigger Offset was not actually set to 30. This is something to be aware of related to that: http://www.sierrachart.com/index.php?page=doc/TradeWindow.html#SettingsNotApplying Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing