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Issues with Prerelease Versions with new MDI Functionality

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[2025-12-21 00:52:14] #25 [Go To First Post]
User925540 - Posts: 146
Aligned and Thank you. Ok, for Issue #5, we can manage this with the height/width settings. If you have no control over the scrollbar being on top, we understand, but for the chart data, The x-axis and y-axis data, those should be at least handled and should not be overlapping the title bar and the Min/Res/Cls. Attached an example. Note: I think those overlaps occur when the "Chart Values / Crosshair" is enabled, but I'm not sure if that's the only cause or would that issue occur in other cases too. Date Time Of Last Edit: 2025-12-27 22:47:55

[2025-12-21 01:41:51] #26 [Go To First Post]
User925540 - Posts: 146
For Issue #1, most probably linked to changes related to opengl and not mdi. However, I have opengl disabled and have always had it disabled. I attached a stripped down chartbook that contains only 2 linked charts, no studies or anything else. I still see the issue there. I also attached a screen capture of the issue I'm seeing, you'll notice that the chart I'm dragging is lagging while the linked one is moving smoothly. Date Time Of Last Edit: 2025-12-21 14:00:42


Attachment Deleted. Attachment Deleted. Private File

[2025-12-21 10:15:10] #27 [Go To First Post]
User677437 - Posts: 95
files are private, will have to edit and change to public. I'm not dev support btw, but have hard time understanding. set to public images. With my experience, and seeing what others have written. When you have Chart Values / Crosshair - Global crosshair turned on - many people have reported with built out chartbooks, that the crosshair will freeze the DOM, and all pricing updates on all charts, with rapid, medium or slow movement on charts. Many of us have tried, to get Sierra devs to form a community of testers, with built out chartbooks to resolve any issue with program performance. It's always been an 'user' issue, even though when we rollback the software works just fine. I'd consider using OpenGL if you have considerable charts in your chartbooks, and multiple chartbooks open, with charts that use many studies with long date reference periods. It's night and day on the smoothness and chart responsiveness. Also it's recommended to go to your nvidia control panel, and add the sierra software program. I think this is why some people don't see any difference with OpenGL. And some people are using different settings in nvidia that takes into account all the specific settings, or just the quality vs performance selection, instead of application specific settings.

[2025-12-21 13:16:58] #28 [Go To First Post]
User925540 - Posts: 146
Just to make sure everyone is on the same page here, those issues I'm reporting in this thread are only in the context of the latest prereleases, with the current/stable release (version 2813) none of those issues exist/applicable. That is a comparison between the two versions on the same machine and same settings. Date Time Of Last Edit: 2025-12-27 22:47:38

[2025-12-22 01:14:43] #29 [Go To First Post]
Sierra_Chart Engineering - Posts: 22603
that the crosshair will freeze the DOM, and all pricing updates on all charts, with rapid, medium or slow movement on charts. This 100% is a behavior of the operating system. To override this behavior use, Sierra Chart timers: High CPU Usage \| Inactive User Interface \| Poor Performance \| Long Time to Load Chart Data \| Charts Reloading Often: 30.58 - Using Sierra Chart Timers for Faster Updates Many of us have tried, to get Sierra devs to form a community of testers, with built out chartbooks to resolve any issue with program performance. It's always been an 'user' issue, even though when we rollback the software works just fine. Regarding this, refer to: High CPU Usage \| Inactive User Interface \| Poor Performance \| Long Time to Load Chart Data \| Charts Reloading Often: 30.44 - Performance Differences Between Versions of Sierra Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2025-12-22 01:17:59] #30 [Go To First Post]
Sierra_Chart Engineering - Posts: 22603
Regarding post #28. It is doubtful we would be able to reproduce that, but we are fairly sure we know what the cause is: Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off \| Post: 432015 A solution will be out in the next release. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2025-12-22 01:26:20] #31 [Go To First Post]
Sierra_Chart Engineering - Posts: 22603
Regarding post #25, we will work on a solution to that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2025-12-22 01:59:28] #32 [Go To First Post]
User925540 - Posts: 146
@Sierra_Chart Engineering With the .cht I attached in post #26, are you not able to reproduce the issue? I run that .cht with 2813, no issues at all. I run it with 2837, the issue is reproduced. If the problem is clear, that's all that matters, I was just wondering why won't you be able to reproduce it with that cht, is that because the issue is machine specific?

[2025-12-22 17:45:42] #33 [Go To First Post]
Sierra_Chart Engineering - Posts: 22603
We had not tested the Chartbook, because once we saw the animated images, we understood the issue, and what the cause likely is. It should be resolved in version 2838. We also know from experience, slow updating issues, that users see, often are not reproducible. Although in this particular case it may very well have been reproducible, but we did not test the Chartbook. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-12-22 17:47:18

[2025-12-22 18:02:55] #34 [Go To First Post]
User925540 - Posts: 146
Thank you. Confirmed resolved in 2838. Below is the current status of all the issues I reported. Only Issue #2/#5 and #6 remain. Resolved in 2838. 1) I have 3 charts in the chart book that are linked in all aspects (including vertical and horizontal position), now when moving one (hand drag drop within the chart) the other moves but the one I'm moving is frozen and only gets updated once I release the mouse click. Obviously that was working fine before, both the chart I'm moving and the linked one moved in tandem. This issue is still there, the right alignment of the chart control bar still overlaps (or breaks) the Min/Res/Cls buttons/area. Also bottom alignment of chart control bar messes the minimized charts. 2) When I attach a chart control bar to the right of the chart, the min/res/max buttons disappear, attaching the control bar to the left/bottom/top of the chart is fine. Resolved in 2837. 3) When minimizing one of the charts and attempting to tile charts vertically/horizontally/grid (from the window menu), even the minimized chart gets aligned with all active charts. Previously, only restored charts are taken into consideration with this action and minimized charts are ignored. OK in 2837. 4) Will there be a way to change the color of the MDI title bar and borders? Also the size and color of the title bar text fonts? The current defaults are hideous. Duplicate of Issue #2. 5) When minimizing to bottom (which works great so far), except that the chart scroll and the control bar should not be on the foreground covering the title bar and the Min/Res/Cls buttons, the title bar and the Min/Res/Cls should be always on the foreground. Example of minimized window attached. Note, this could be related to issue #2. Option Still missing in 2838. 6) The option "> Window > Arrange Minimized Windows" and its control button has been removed, can you please bring that option back? It is very useful for when the minimized windows are not on the screen or moved around, that options puts them back to their place. Date Time Of Last Edit: 2025-12-22 20:00:56

[2025-12-22 23:28:27] #35 [Go To First Post]
User925540 - Posts: 146
Adding another one in 2838 7) "Global Settings > General Settings > Windows > Show Hidden Windows on MDI tab" is not working, I changed the option to hide the window when minimized and then use the MDI tab to restore the window, the minimize hides the window, but it is removed from the MDI tab. I think it was working fine in the previous version.

[2025-12-23 01:20:31] #36 [Go To First Post]
Sierra_Chart Engineering - Posts: 22603
Regarding post #35, you need to set this setting: Global Settings >> General Settings >> Windows >> Window Tabs >>Show Hidden Windows on MDI Tabs: Yes Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2025-12-23 01:35:50] #37 [Go To First Post]
User925540 - Posts: 146
Yes, that's what I have configured already, still, once the window is minimized it becomes hidden and removed from the MDI tabs. Regarding post #35, you need to set this setting: Global Settings >> General Settings >> Windows >> Window Tabs >>Show Hidden Windows on MDI Tabs: Yes

[2025-12-23 21:04:37] #38 [Go To First Post]
Sierra_Chart Engineering - Posts: 22603
We apologize for not closely reading post #35. We are not sure of the cause at this time. The way that this works is very reliable and we cannot see how this scenario can occur. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2025-12-23 21:39:28] #39 [Go To First Post]
User925540 - Posts: 146
I'm really sorry, the issue was because I had "Global Settings > General Settings > GUI > Destroy Chart Windows When Hidden" set to yes. So Even though I had configured the minimized windows to remain in the MDI, they were ultimately getting removed by that option. I disabled it, now minimize and restore (by left click on the MDI tab) works perfectly. The only issues I see right now for 2838: 2) When I attach a chart control bar to the right (or bottom) of the chart, the min/res/max buttons disappears or get overlapped. I've seen also when I expand the Y-Axis it overlaps the min/res/max buttons. 6) The option "> Window > Arrange Minimized Windows" and its control button has been removed, can you please bring that option back? It is very useful for when the minimized windows are not on the screen or moved around, that options puts them back to their place. Date Time Of Last Edit: 2025-12-23 21:40:01

[2025-12-25 21:49:59] #40 [Go To First Post]
User925540 - Posts: 146
I've been following the updates on Notice: Solution to: Chart/Chartbook Tabs Visibility Issues, Portions of Chart Window Cut Off \| Post: 432195 This one has been indeed fixed 2841/2842: 6) The option "> Window > Arrange Minimized Windows" and its control button has been removed, can you please bring that option back? It is very useful for when the minimized windows are not on the screen or moved around, that options puts them back to their place. However this has still some residual issues in 2842: 2) When I attach a chart control bar to the right (or bottom) of the chart, the min/res/max buttons disappears or get overlapped. I've seen also when I expand the Y-Axis it overlaps the min/res/max buttons. When the chart control bar is attached to the bottom of the chart it completely overlaps the minimized window. Also with the hand tool and moving the chart the y-axis overlaps the MDI title bar. Please check attached video. Date Time Of Last Edit: 2025-12-27 22:47:18

[2025-12-27 00:16:17] #41 [Go To First Post]
Sierra_Chart Engineering - Posts: 22603
This will be solved in the next release. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-12-27 00:16:24

[2025-12-27 16:11:16] #42 [Go To First Post]
User925540 - Posts: 146
Thank you. This is fixed in 2843: When the chart control bar is attached to the bottom of the chart it completely overlaps the minimized window. I still see this issue in 2843, but it's extremely minor so I will ignore it. Also with the hand tool and moving the chart the y-axis overlaps the MDI title bar.

[2025-12-27 18:51:57] #43 [Go To First Post]
Sierra_Chart Engineering - Posts: 22603
We will look this issue over: Also with the hand tool and moving the chart the y-axis overlaps the MDI title bar We thought we corrected the relevant area involving the Last Trade Price Box but apparently there is more of an issue with the Value Scale itself. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-12-27 18:53:37

[2025-12-27 20:39:07] #44 [Go To First Post]
User708541 - Posts: 177
I went from Version 2813 to PreRelease 2843 today. A few minor things I noticed. The Graphics Settings-Global did not carry over my setting for, Last Trade Price Box. I had it set to a blue color and it came up as White. I changed it back to blue and it seems fine. However the box size for the highlight color is significantly larger than in 2813. The highlight box used to 'hug' the price nicely. Now the highlighted price is bigger and the price is not centered inside the box. I'm using Font, Segue UI. The other issue, and this could be because the market is closed and no data is flowing, on my Numbers Bars study, the setting for Bold/Highlight Last Trade Price, Last Trade Bid and Ask Highlight Color is not working. The last price is highlighted as black and my colors are red and blue tones. Date Time Of Last Edit: 2025-12-27 20:42:33

[2025-12-27 21:30:26] #45 [Go To First Post]
Sierra_Chart Engineering - Posts: 22603
Regarding post #44, these sound like OpenGL related issues. However, this should not have been an issue and is not related to OpenGL: he Graphics Settings-Global did not carry over my setting for, Last Trade Price Box Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2025-12-27 21:34:59] #46 [Go To First Post]
Sierra_Chart Engineering - Posts: 22603
Also the latest release is now 2844. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2025-12-27 22:46:57] #47 [Go To First Post]
User925540 - Posts: 146
Just reporting back that the issue is still observed on 2844. Also with the hand tool and moving the chart the y-axis overlaps the MDI title bar Seems it is now occurring only on the left hand side vertically tiled window and not the right hand side window. That is from post #26 attached chartbook. Please check attached screen capture. Date Time Of Last Edit: 2025-12-30 05:55:16

[2025-12-27 22:52:44] #48 [Go To First Post]
User708541 - Posts: 177
Updated from 2843 to 2844. Received this error: Error downloading historical market Depth data for ESH26_FUT_CME. The type of error was unspecified. A red box came up on my chart with this error message. Date Time Of Last Edit: 2025-12-27 22:53:05

[2025-12-27 23:45:40] #49 [Go To First Post]
Sierra_Chart Engineering - Posts: 22603
This is unrelated to this thread. Start a new thread about this. And we need to see the Message Log. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2025-12-29 11:51:46] #50 [Go To First Post]
Chris32 - Posts: 78
New mdi windows are much better than the previous ones. But I think it would look better if the text was vertically centered as it is normally the case with title bars.

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