Support Board
Date/Time: Mon, 16 Jun 2025 16:49:34 +0000
Confirmation for 2 Trading Account Configuration
View Count: 239
| [2025-05-04 23:07:24] |
| User810936 - Posts: 2 |
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I want to connect to two trading accounts: (1) a Rithmic account through a Prop firm and (2) a Teton/Ironbeam account. I have performed the following steps. 1. I have installed 2 SC installations 2. In the 1st installation, I have enabled the DTC server and connected to my Rithmic account using the Rithmic DTC connection. This connection only specifies the Trading username/password. 3. In the 2nd installation, I have connected to the Teton/Ironbeam account. It is my understanding that data will arrive at the DTC server and be fed to both SC installations which will be able to trade independently on both the Rithmic account and the Ironbeam account. Is my understanding correct and have I properly configured these 2 accounts? Thanks for your help! Rich |
| [2025-05-05 16:01:59] |
| John - SC Support - Posts: 40440 |
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Everything sounds good. The one possible setup issue is if the 2 installations are on different computers. The exchange rules for getting data to two different computers is that you need to pay a second set of exchange fees. Refer to the following: Denali Exchange Data Feed: Denali Exchange Data Feed on Two Computers Simultaneously If you have both installations on the same computer, then you would be fine. Although there is a maximum of 3 installations on the same computer. Refer to the section just above the link we gave above. NOTE: You are NOT setup for any real-time data from our Denali Exchange Data Feed. You need to activate the exchange(s) you want at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges Also, your "Verified Until" date is still showing as "0000-00-00", which indicates you have not connected to your live trading account (the one with Ironbeam using Teton). Be sure you do this as well so you will get the real-time data. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-05-05 17:12:45] |
| User810936 - Posts: 2 |
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Thank you for the feedback! To confirm, the 2 installs are on the same computer. I have submitted exchange paperwork and am waiting for Ironbeam to complete setup before I submit the exchange activation.
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| [2025-05-06 19:47:46] |
| Sierra_Chart Engineering - Posts: 19936 |
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I have enabled the DTC server
You do not need to do this.It is my understanding that data will arrive at the DTC server and be fed to both SC installations which will be able to trade independently on both the Rithmic account and the Ironbeam account. Is my understanding correct and have I properly configured these 2 accounts? No this is not correct. Each installation of Sierra Chart gets its own feed and that will work. Nothing special to do.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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