Support Board
Date/Time: Mon, 16 Jun 2025 17:30:11 +0000
Post From: Confirmation for 2 Trading Account Configuration
| [2025-05-05 16:01:59] |
| John - SC Support - Posts: 40440 |
|
Everything sounds good. The one possible setup issue is if the 2 installations are on different computers. The exchange rules for getting data to two different computers is that you need to pay a second set of exchange fees. Refer to the following: Denali Exchange Data Feed: Denali Exchange Data Feed on Two Computers Simultaneously If you have both installations on the same computer, then you would be fine. Although there is a maximum of 3 installations on the same computer. Refer to the section just above the link we gave above. NOTE: You are NOT setup for any real-time data from our Denali Exchange Data Feed. You need to activate the exchange(s) you want at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges Also, your "Verified Until" date is still showing as "0000-00-00", which indicates you have not connected to your live trading account (the one with Ironbeam using Teton). Be sure you do this as well so you will get the real-time data. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |