Support Board
Date/Time: Tue, 06 May 2025 18:20:34 +0000
Live Data
View Count: 171
| [2024-12-18 12:12:01] |
| User548772 - Posts: 12 |
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Hello, I need Live Data again and that pemanently. Under current sellected service ‘Interactive Brokers unfortunately did not work’. It would not connect. How can I use Interactive Trader as a service? How can I get Live Data again? |
| [2024-12-18 15:53:46] |
| John - SC Support - Posts: 39675 |
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Your "Verified Until" date is expired as it is showing as "2024-12-12". This indicates that you have connected to your live, funded, futures trading account in order to verify your non-professional standing for the CME group. When you make this connection, your "Verified Until" date updates to 30 days in the future. If you are having a problem connecting to "Interactive Brokers" then we need to know what exactly is occurring. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-12-18 17:28:30] |
| User548772 - Posts: 12 |
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how can Ii verify? where does it show me that. is there a way how I don't have to verify it every month but it happens automatically? please see my attachment. this is what comes out when i choose interactive broker Thanks |
| Attachment Deleted. |
ss.PNG| [2024-12-18 22:58:26] |
| John - SC Support - Posts: 39675 |
|
You need to verify that you have a live, funded, futures trading account in order to be able to get the data from the CME Group at the non-professional rates. Refer to the following for more on this: Denali Exchange Data Feed: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges You can view your "Verified Until" date at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges If you are always connected to your live trading account, then your "Verified Until" date will constantly update. If you are not always connected (as you have not connected in the past month) then you do need to connect at least once a month. Refer to the following: Denali Exchange Data Feed: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees Follow the instructions at the following link for how to connect to Interactive Brokers: Interactive Brokers Trading Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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