Support Board
Date/Time: Tue, 06 May 2025 19:37:07 +0000
Post From: Live Data
| [2024-12-18 22:58:26] |
| John - SC Support - Posts: 39675 |
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You need to verify that you have a live, funded, futures trading account in order to be able to get the data from the CME Group at the non-professional rates. Refer to the following for more on this: Denali Exchange Data Feed: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges You can view your "Verified Until" date at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges If you are always connected to your live trading account, then your "Verified Until" date will constantly update. If you are not always connected (as you have not connected in the past month) then you do need to connect at least once a month. Refer to the following: Denali Exchange Data Feed: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees Follow the instructions at the following link for how to connect to Interactive Brokers: Interactive Brokers Trading Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |