Support Board
Date/Time: Sat, 05 Jul 2025 10:58:08 +0000
BITCOIN
View Count: 352
| [2024-11-11 17:44:16] |
| User642012 - Posts: 60 |
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HI, I cannot find bitcoin symbol. please advise |
| [2024-11-11 17:44:35] |
| John - SC Support - Posts: 40745 |
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What symbol are you looking for? What exchange and what item in particular?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-11-27 08:07:01] |
| User642012 - Posts: 60 |
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hi BITCOIN thanks |
| [2024-11-27 12:18:50] |
| cesium - Posts: 144 |
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You havent provided Support with any information to their questions They are trying to help you but all youve done is repeat exactly what you already said, implying you think they didnt read your post... How then do you expect anyone, support most of all, to assist you BITCOIN Date Time Of Last Edit: 2024-11-27 12:24:31
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| [2024-11-27 14:10:26] |
| Sierra_Chart Engineering - Posts: 20084 |
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Use this symbol: BTCUSD_PERP_BINANCE Instructions: Getting Started, Opening Charts and Basic Trading: Open A Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-11-28 06:19:00] |
| User642012 - Posts: 60 |
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Hi i have tried to use this symbol but message return with not supported in current package, what datafeed or service do i need to subscrid? please advise |
| [2024-11-29 01:49:33] |
| Sierra_Chart Engineering - Posts: 20084 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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