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Date/Time: Sun, 11 May 2025 04:08:01 +0000

How to Post a Message for Support

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View Count: 237

[2024-09-02 10:39:55] #1 [Go To First Post]
User926524 - Posts: 8
Hello, I want to use Sierra Chart only as my charting software and set the data settings to Trading Evaluator but still receiving delayed data. Can you please assist? Thank you, Georg

[2024-09-02 14:17:24] #2 [Go To First Post]
Sierra_Chart Engineering - Posts: 19539
Set Global Settings >> Data/Trade Service Settings >> Current Selected Service to "Trading Evaluator-Delayed" Also refer to: Simulated Futures Trading Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-09-03 05:40:50] #3 [Go To First Post]
User926524 - Posts: 8
This is still delayed. So it is not possible with Sierra Chart to receive real time data if I do not have a live account?

[2024-09-03 15:03:15] #4 [Go To First Post]
Sierra_Chart Engineering - Posts: 19539
We understand now. You want real-time data. For information about getting real-time data from the CME, refer to: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges You will need a live funded trading account or you need to pay the higher priced professional exchange fees. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-09-03 15:03:35

[2024-09-06 05:23:57] #5 [Go To First Post]
User926524 - Posts: 8
My account at AMP is funded again. Can you make sure that i get real time data again?

[2024-09-06 14:11:11] #6 [Go To First Post]
John - SC Support - Posts: 39699
You need to connect your Sierra Chart to your AMP account in order to verify the account for the CME Group's Non-Professional standing. Your "Verified Until" date is currently showing as "2024-08-27". Once you connect, this will update to 30 days in the future and then you will be able to get the real-time data until that date. You can view that date at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges If you are using CQG with AMP, then follow the instructions at the following link to connect: CQG Trading Platform Service: Setup Instructions Since you will not be staying connected to your AMP account, refer to the following instructions to connect at least once a month: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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