Support Board
Date/Time: Fri, 12 Dec 2025 20:22:34 +0000
Not able to log in
View Count: 517
| [2023-01-25 14:46:50] |
| User653923 - Posts: 52 |
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Hi, I am not able to log in since morning. Evertime I type my password it comes back as Sierra chart logging error: socket connection closed during the connection attempt. Looking forward for assistance. Thanks |
| [2023-01-25 15:23:35] |
| Sierra_Chart Engineering - Posts: 21811 |
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The question we have is whether you are unable to login to the Sierra Chart charting and trading software, or unable to connect to the data feed/trade server. For help to answer this question, please review help topic number 62 here: Software Login or Data Feed Connection Problem Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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