Support Board
Date/Time: Wed, 05 Nov 2025 16:16:07 +0000
I have denali + Rithmic but it loads holes. How to fix?
View Count: 565
| [2022-11-07 08:38:52] |
| Jia T P R - Posts: 26 |
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See attachment: I read the threat about rithmic and i would like that it works again pls. Using this Feed since 2018. Last year with Denali and it worked fine |
 SC issue.png / V - Attached On 2022-11-07 08:38:13 UTC - Size: 20.54 KB - 127 views |
| [2022-11-07 13:17:48] |
| Sierra_Chart Engineering - Posts: 21315 |
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You are not actually using the Denali data feed with Rithmic for the reason given below. This applies both to historical and real-time data. ---- The reason you are not getting real-time data from the CME Group of exchanges is that you activated the Non-Professional exchange fees, but you have not verified in the last month that you have a live, funded, futures trading account, which the CME needs in order to allow you data at the lower priced fees. Refer to the following for instructions on how to connect once a month to your *live funded* trading account to qualify for the lower-priced exchange fees: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees If you do not have a funded trading account or one with a supported trading service, then refer to this solution: Easy Solution to CME Funded Trading Account Requirement Consider the above solution to avoid this problem in the future. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-11-08 07:49:59] |
| Jia T P R - Posts: 26 |
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When i want to use a Rithmic Paper account i would also need to make an account with Stage 5 or Edge clear, make a balance of 200$ with teton routing and connect that once a month right?
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| [2022-11-08 13:43:28] |
| Sierra_Chart Engineering - Posts: 21315 |
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Yes this is true if you have no other real trading account? 100 USD is enough.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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