Support Board
Date/Time: Thu, 26 Jun 2025 22:22:54 +0000
No Eurex data Dax and Dax Micro
View Count: 1125
| [2021-09-07 22:48:19] |
| jason Pate - Posts: 9 |
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HI How do I re-enable my data for Eurex. I upgraded sierra at the end of AUgust and now I am getting no datafeed. Amp user CQG Jason |
| [2021-09-08 06:59:38] |
| AKR - Posts: 530 |
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same. no eurex data. AMP CQG, Denali Feed, EUREX data enabled.
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| [2021-09-08 07:02:56] |
| AKR - Posts: 530 |
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updated sierra to most recent version. now works again.
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| [2021-09-08 09:50:29] |
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In regards to post #2, not sure why that would have been an issue. As long as it is resolved, then that is good. Regarding post #1: Your Sierra Chart account which you have logged into this Support Board with is expired. So we know what Sierra Chart account you are using, go to Help >> Support Board from within the Sierra Chart desktop program and then post in this thread telling us this is done. And: Open a chart for a EUREX symbol. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-09-08 09:50:50
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| [2021-11-04 10:47:40] |
| User146848 - Posts: 124 |
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I am training for a small live account. Can you add the micro dax to the delayed traiding evaluator? The mini is too big for proper risk management.
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| [2021-11-04 13:08:03] |
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Yes we will add this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-11-04 17:26:14] |
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This has been added. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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