Support Board
Date/Time: Tue, 04 Nov 2025 02:13:38 +0000
NASDAQ Chart
View Count: 657
| [2021-08-27 13:30:48] |
| addolcente - Posts: 10 |
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hello, since I made the last update, I can no longer open my NASDAQ chart and the whole softwqare hangs. So I have to restart everything. All other charts are working. What do I have to do to make this work again? thanks in advance R D F |
| [2021-08-27 15:11:38] |
| John - SC Support - Posts: 42737 |
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Attach the chartbook that you are having issues with and we will take a look at it. Refer to the following for how to attach a file to this thread: Support Board Posting Information: Attaching a File (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-08-27 18:04:22] |
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First run Sierra Chart in Safe Mode: Sierra Chart - Software Login Instructions: Using Safe Mode And also refer to: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.16 - What to do if Sierra Chart is in a frozen state for an extended time due to extended high CPU usage caused by an automatically or manually opened Chartbook Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-08-28 07:38:27] |
| addolcente - Posts: 10 |
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has worked! started everything in safe mode and changed the tick size. reloaded everything again and it works!!! thanks for this love greetings rdf |
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