Support Board
Date/Time: Mon, 15 Sep 2025 20:38:28 +0000
Datafeed stopped
View Count: 514
| [2021-06-30 07:12:36] |
| User181341 - Posts: 1 |
|
LS, All of my data feed in Sierra stopped since 29 June 2021 21 PM Amsterdam time. I have no clue what this causes. Could you help me with this? Regards, jan |
| [2021-06-30 07:12:58] |
| Sierra_Chart Engineering - Posts: 20892 |
|
Tell us one of the symbols that is not updating and then we need to see the Message Log. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: