Support Board
Date/Time: Fri, 09 May 2025 17:49:26 +0000
Проблема с чартами на валютах
View Count: 1196
| [2014-03-11 09:26:53] |
| User11278 - Posts: 13 |
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Здравствуйте. Вчера я обновил sierrachart до версии 1106, но не торговал. Сегодня загрузил sierrachart и обнаружил,что на валютах M6E и 6B в доме котировки бегают, а чарты стоят на месте. Подскажите, где проблемы? Спасибо.. Date Time Of Last Edit: 2014-03-11 09:28:04
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 Log.txt - Attached On 2014-03-11 09:27:39 UTC - Size: 78.06 KB - 377 views |
| [2014-03-11 14:32:39] |
| User11278 - Posts: 13 |
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ZL вообще не понятно как выводится, на разных таймфреймах разные котировки
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 2014-03-11_162847.png / V - Attached On 2014-03-11 14:32:34 UTC - Size: 58.79 KB - 350 views |
| [2014-03-11 20:45:38] |
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There are 2 problems here. One problem is you need to update the symbols to the new symbol format as explained here: Notice: CTS Trading Service Symbols You need to do this for every one of the charts. They all need to use the same symbol format. And you need to do this consistently for every one of your charts and Trade DOMs. However, there is a problem with the CTS T4 system where it is not properly responding to requests for symbol data. So even after you update the symbols and reconnect to the data feed, you can continue to have problems. We have contacted CTS about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-03-13 08:48:10
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| [2014-03-13 08:46:58] |
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We have the market data issues resolved in version 1007. Update Sierra Chart by selecting Help >> Download Current Version. And be sure to update the symbols of the charts using the new symbol format described here: Notice: CTS Trading Service Symbols Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-03-13 12:32:42] |
| User11278 - Posts: 13 |
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Спасибо за поддержку. Чарты работают хорошо. Есть еще один вопрос. Есть ли возможность включить на чартах sierrachart маркировку сделок, как на скриншоте...?? |
| 2014-03-13_142758.png / V - Attached On 2014-03-13 12:32:01 UTC - Size: 4.39 KB - 330 views |
| [2014-03-14 02:59:16] |
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It is possible to display order fills. Here is the documentation for that: https://www.sierrachart.com/index.php?l=doc/doc_ChartTrading.html#DisplayingOrderFills Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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