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Date/Time: Mon, 29 Apr 2024 06:42:01 +0000



Post From: Проблема с чартами на валютах

[2014-03-11 20:45:38]
Sierra Chart Engineering - Posts: 104368
There are 2 problems here. One problem is you need to update the symbols to the new symbol format as explained here:
Notice: CTS Trading Service Symbols

You need to do this for every one of the charts. They all need to use the same symbol format.


And you need to do this consistently for every one of your charts and Trade DOMs.

However, there is a problem with the CTS T4 system where it is not properly responding to requests for symbol data. So even after you update the symbols and reconnect to the data feed, you can continue to have problems. We have contacted CTS about this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-03-13 08:48:10