Support Board
Date/Time: Thu, 03 Jul 2025 15:40:44 +0000
data feed not connectting
View Count: 506
| [2021-05-03 16:54:27] |
| Angelfig - Posts: 2 |
|
i made my payments and selected my feed and it till says on my charts it can not connect to feeds as i have not chose one yet , under my account it say i am paid up and active, how do i get it to connect properly l |
| [2021-05-03 18:11:37] |
| John - SC Support - Posts: 40722 |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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