Support Board
Date/Time: Tue, 04 Nov 2025 03:05:00 +0000
Trade Account Not Asigned
View Count: 649
| [2021-03-26 16:12:56] |
| User226743 - Posts: 12 |
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I previously have had no problems with Sierra Charts and I normally trade 5 days a week. But I went to login to my Sierra Chart account yesterday evening (March 25, 2021) and the platform will not connect to my data feed, and keeps showing the following message: "Connection error message from service: SC/TT Futures ORder Routing | Connection error: Trade account not assigned." What is the problem, and How do I fix this? |
| [2021-03-26 17:12:12] |
| Sierra_Chart Engineering - Posts: 21298 |
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Refer to: Removal of TT Trading Accounts from Sierra Chart Accounts for AMP Users Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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