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Date/Time: Sun, 25 Jul 2021 01:57:00 +0000



[Sticky] - Removal of TT Trading Accounts from Sierra Chart Accounts for AMP Users

[2021-03-26 16:35:59]
Sierra_Chart Engineering - Posts: 1672 | Ending Date: 2021-09-29
Update 2021-05-19. The information in this thread is now considered out of date. We now have developed a very easy method for you to verify if you have a funded trading account to meet CME market data requirements, if you have an account with the futures broker AMP.

For complete information, refer to:
https://www.sierrachart.com/SupportBoard.php?PostID=266490#P266490

----

Update: The below information is now considered out of date and no longer relevant.

Since the broker AMP is no longer supporting TT trading accounts assigned to the Sierra Chart TT FIX connections. And has closed all of those TT accounts on the TT system, it is necessary for us to remove them from Sierra Chart user accounts.

This is necessary to comply with CME market data policy since that trading account assignment to your Sierra Chart account, authorizes CME data at the nonprofessional fees.

This is an action in relation to what the broker AMP did. This is not a change from Sierra Chart.

We held off on this as long as is possible but we could not delay it further.

For more information, refer to:
https://www.sierrachart.com/SupportBoard.php?ThreadID=61125

If you can no longer can connect to the Sierra Chart Order Routing Service because of this, then follow the instructions below:

Within Sierra Chart, set Global Settings >> Data/Trade Service Settings >> Current Selected Service to SC Data-All Services.

And then translate the symbols for your Chartbooks with this Edit menu command:
https://www.sierrachart.com/index.php?page=doc/EditMenu.html#TranslateSymbolsToCurrentService (Translate Symbols to Current Service)

This is an immediate solution you can do right now.

-----
Also be aware that we are working on our direct CME order routing which will be available soon:
https://www.sierrachart.com/SupportBoard.php?ThreadID=61280

This is a very high priority for us to get this service out as soon as possible for AMP users.

In the meantime, you also have the option of still using the Sierra Chart Order Routing Service with a different broker. But this would only make sense if you are trading the CME markets. If you need to trade EUREX you need to stay with CQG and AMP.

The other brokers are listed at step 2 here:
https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#SetupInstructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation
Date Time Of Last Edit: 2021-05-20 03:14:27
[2021-03-27 17:43:22]
Sierra Chart Engineering - Posts: 96917 | Ending Date: 2022-04-10
We can see the above has been disruptive to many users. We had not realized that but this is not something that we can avoid. We do apologize for this nevertheless.

A lot of work went into creating the Sierra Chart Order Routing Service and it is a good service. And we know TT had some issues a few days back in February which affected AMP users.

Follow the instructions given in the first post for the time being.

And then you will need to get a CQG account from AMP to verify your trading account once a month and to do trading :
https://www.sierrachart.com/SupportBoard.php?PostID=252374#P252374
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2021-04-01 14:27:02]
User557529 - Posts: 4 | Ending Date: 2021-07-12 [Expired]
Do any of the list you gave me have lo margins like AMP?
I'm trying to stay with your Sierra Charts.

Also, According to AMP the trades were running through to them and would still go through, they just wouldn't offer any support.
[2021-04-01 21:32:26]
Sierra Chart Engineering - Posts: 96917 | Ending Date: 2022-04-10
You have to check with each broker regarding margins. You can still use Sierra Chart with AMP.

they just wouldn't offer any support.
We do not expect them to provide support for Sierra Chart but certainly support related to your trading account. So that would be all that you should expect from them.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2021-04-01 21:32:39
[2021-04-04 05:06:37]
Neosafe - Posts: 150 | Ending Date: 2021-11-04
Do any of the list you gave me have lo margins like AMP?

Many brokers from the approved SC list have margins & commissions similar to and even less than AMP.
https://www.sierrachart.com/index.php?page=doc/OtherSitesLinks.php#Brokers

You can research the financials of the FCM or the IB (Introducing Broker) here.
https://www.cftc.gov/MarketReports/financialfcmdata/index.htm
[2021-04-06 07:56:51]
User138602 - Posts: 169 | Ending Date: 2020-12-02 [Expired]
Without researching every Broker on this list: I bet my left and right eye, that you wont find a broker with lower daytrading margin requirements than AMP. Even if you find a broker which is close to AMP, lets say double AMP requirement, then this is only limited to a small group of contracts.

Stage 5 seems to be one of the closest competitors, but only in some indices. On the other hand, AMPs margins are kinda crazy and the reason why they stoped working with TT...the risk is too high, when you have such low margins.

Anyway...did some1 actually find a broker in the list who can at least come near to AMP marginwise?
[2021-04-06 13:45:18]
Neosafe - Posts: 150 | Ending Date: 2021-11-04
Should've bet only one eye... As mentioned Many Brokers here's one -> Discount Trading (Margins same or many less, up to 100 contracts, 20+ yrs in biz, Ironbeam FCM)
Date Time Of Last Edit: 2021-04-06 15:03:20
[2021-04-06 14:05:13]
User148596 - Posts: 96 | Ending Date: 2021-11-05
I have spoken to AMP and they have made it clear to me that they still offer support for TT. Do you still require CQG for AMP users if this is this case?

They then provided me with this information as to what changes actually have been made regarding SC.

Effective April 1, 2021 Sierra Chart Existing Users will need to begin to pay directly for the use of Sierra Chart instead of through your brokerage account. New Users we can no longer setup - you must already start today paying Sierra directly to get started.

Please Review the Full Notice for Steps to get started and pricing: https://support.ampglobal.com/hc/en-us/articles/360061944954

For any Sierra Chart License Support or Denali Fees Questions - please 1st review the Sierra Support Board: https://www.sierrachart.com/SupportBoard.php
or
Open a support ticket with Sierra Chart: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets

AMP Trading Help Desk

AMP Trading
http://www.ampfutures.com
http://www.ampforex.com
HelpDesk@ampfutures.com
800.560.1640
312.893.6400
Fax 312.893.7660
221 N. LaSalle St.
Suite 2400
Chicago, IL 60601
Date Time Of Last Edit: 2021-04-06 14:09:14
[2021-04-07 21:53:26]
User220914 - Posts: 165 | Ending Date: 2021-08-14
I am not sure why this is so difficult at this point.

I have a dorman account and i have an amp account using RHITHMIC for execution.
what do i need to do in order to get my custom symbols back and also be in compliance with CME non professional license to use denali
top of book.

thank you kindly
[2021-04-08 01:03:52]
Sierra Chart Engineering - Posts: 96917 | Ending Date: 2022-04-10
You can use your Dorman account. It can be associated with the Sierra Chart Order Routing service:
https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2021-04-08 01:08:36]
Sierra Chart Engineering - Posts: 96917 | Ending Date: 2022-04-10
We have discussed an alternative solution with AMP for easy verification of a trading account without having to connect to CQG to meet CME market data requirements, and we expect this is going to be implemented but we do not know the timing.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2021-04-11 17:19:34]
Sierra Chart Engineering - Posts: 96917 | Ending Date: 2022-04-10
We are having a call today with AMP, for the alternative solution for automatically verifying a funded account without having to connect to CQG or any other service. This will make it much easier.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2021-04-14 16:10:06]
User137379 - Posts: 10 | Ending Date: 2021-10-29
You can use your Dorman account. It can be associated with the Sierra Chart Order Routing service:
https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php

I opened an account at Dorman and gave my new IB the requirement to setup the futures account with TT and then afterwards add SC with the order routing service (means via TT FIX API). This would be the procedure, that worked in 2018/19 previously. Now I have just got the email:

Hello xxxxxxx,

I just found out that the TT at Dorman does not have access to EUREX. The two options would be Rithmic with access to Eurex and CME Group or TT with access to CME Group.

Xxxx Xxxxxxxx
NFA Registered Broker

For me it looks like Dorman doesn't support the EUREX any more via the TT Infrastructure. Is this true?

What alternatives are there to setup both TT and SC for the EUREX?

Thank you in advance for your support!
Date Time Of Last Edit: 2021-04-15 20:00:22
[2021-04-15 19:35:14]
User137379 - Posts: 10 | Ending Date: 2021-10-29
... and with the next one - also GAME OVER!

I tried AGN as an IB of Philip Capital: The same result as with Dorman. Both seem not to be willing to pay the monthly fee for the usage of the TT order routing & risk management engine in Frankfurt.

Seems, that Dorman, Philip Capital, Trade Pro Futures, AGN Futures and Edge Clear are all out of the game. None of them is supporting your TT order routing to the EUREX.

So who on earth is supporting the TT order routing to the EUREX, if AMP is now also excluded? Is there any broker left?

We need a verified solution for this problem, please!
Date Time Of Last Edit: 2021-04-15 20:03:04
[2021-04-15 20:18:52]
Sierra Chart Engineering - Posts: 96917 | Ending Date: 2022-04-10
In this case why not use CQG:
https://www.sierrachart.com/index.php?page=doc/CQGTrading.php

You can still use the Denali Exchange Data Feed with CQG for the EUREX data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2021-04-15 20:23:41]
User137379 - Posts: 10 | Ending Date: 2021-10-29
... so Stage Five and TF4L are also out, as far as they do the clearing via Dorman.

In this case why not use CQG:
https://www.sierrachart.com/index.php?page=doc/CQGTrading.php

You can still use the Denali Exchange Data Feed with CQG for the EUREX data.

CQG is not an option for me - sorry. If you are an insider and you know the industry, you know, that CQG is not routing their orders in Frankfurt. They are in London. This is a no go for ultra low latency. And as far as I know, Sierra Chart is not very happy with CQG.
Date Time Of Last Edit: 2021-05-17 20:30:16
[2021-04-16 18:30:01]
User220914 - Posts: 165 | Ending Date: 2021-08-14
what do i need to fill out to use DORMAN with tradeovate? and denali ? or should i just use cqg with AMP?
have you heard from amp on how to approve accts
[2021-04-16 19:25:19]
User426686 - Posts: 2 | Ending Date: 2021-05-01 [Expired]
With respect to the SC team i have to say, that it is very hard to find a valid broker/FCM which is supporting the new eurex setup. SC had invest a lot of time and money to build an excellent eurex data connection in terms of quality, reliability and lowest latencies. I really appreciate it - it is the reason that i want to leave my current platform and switch to SC. But after all it won't generate you any revenue, if you don't pay more attention to the broker / FCM side. You are very (very) strong at the technical side but i'm afraid less in area of partner management.

Currently i have found only one confirmed setup with Stage5 + Advantage Futures as the FCM. I hope the SC team can add some more brokers to the list.

An another concern is that TT is to be sold in the near future - nobody knows if the new owner keep the infrastructure open for a wide range of market participants.
Date Time Of Last Edit: 2021-04-16 19:26:49
[2021-04-17 03:17:49]
Sierra Chart Engineering - Posts: 96917 | Ending Date: 2022-04-10
This post is not in regards to post #17. It relates to the entire thread.

We do now have what we need from AMP, to effectively restore the same thing that was accomplished with the TT based trading account assignments to authorize the CME data. We need to do some work to get the full implementation done. We hope to have this done in about two weeks.

We do not expect this to be a problem because by then, we will have our own direct EUREX routing:
An another concern is that TT is to be sold in the near future - nobody knows if the new owner keep the infrastructure open for a wide range of market participants.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2021-04-17 03:19:08
[2021-04-17 17:15:26]
User137379 - Posts: 10 | Ending Date: 2021-10-29
Do you have a list of brokers / FCMs, who are supporting Sierra Chart order routing via TT to the EUREX? If you cannot make a recommendation, you should at least make this transparent.
[2021-04-18 02:26:02]
Sierra Chart Engineering - Posts: 96917 | Ending Date: 2022-04-10
We think Advantage Futures does.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2021-04-18 18:15:37]
User138602 - Posts: 169 | Ending Date: 2020-12-02 [Expired]
What are the ETAs for

-CME direct order routing
-Eurex direct order routing

?
Date Time Of Last Edit: 2021-04-18 18:16:00
[2021-04-21 04:20:34]
Sierra Chart Engineering - Posts: 96917 | Ending Date: 2022-04-10
-CME direct order routing
You need to refer to this thread regarding this:
https://www.sierrachart.com/SupportBoard.php?ThreadID=61280

-Eurex direct order routing
All we can say is we have an intent to do this and have it ready before the end of the year but we cannot say for sure. It is not something to wait for.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2021-04-21 04:20:45
[2021-04-21 10:43:14]
User429199 - Posts: 10 | Ending Date: 2022-01-03
Hi, regarding post 13, are we safe to wait for the new method by which AMP and SC enable access to non-professional data fees without the monthly login to a live account, or should I go the CQG route now? Thanks
[2021-04-21 16:35:26]
Sierra Chart Engineering - Posts: 96917 | Ending Date: 2022-04-10
Hi, regarding post 13, are we safe to wait for the new method by which AMP and SC enable access to non-professional data fees without the monthly login to a live account,
Yes you can wait. We should have this done in about two weeks. Maybe sooner. Maybe just even a few days.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2021-04-26 11:19:27]
User429199 - Posts: 10 | Ending Date: 2022-01-03
Hi, I authored the above post 25. My live data has now become delayed data. I have a small live account with AMP but I do not know how to access that in order to conduct the monthly login. Thanks.
[2021-04-26 13:44:17]
John - SC Support - Posts: 9378 | Ending Date: 2022-04-04
User429199 - You should be setup with CQG for your order routing with AMP. Check with them to make sure. And if you are, then you should have a Username and Password for CQG.

Once you have those, just go through these Setup Instructions to connect to that account:
https://www.sierrachart.com/index.php?page=doc/CQGTrading.php

That will then authorize you for the real-time data again.

If you do not want to stay connected to that account, then follow these instructions to change your service back to "SC Data - All Services":
https://www.sierrachart.com/index.php?page=doc/RealTimeDataFeedsAvailableFromSierraChart.php#ConnectingOnlyOnceAMonthToTradingAccount
[2021-04-26 16:27:33]
User344276 - Posts: 50 | Ending Date: 2021-08-17
I'm a little confused. Is AMP going to reinstate support for TT trading accounts for Sierra chart accounts? As of lately are there any issues with using CQG for order routing? Thanks.
[2021-04-26 17:47:34]
John - SC Support - Posts: 9378 | Ending Date: 2022-04-04
Is AMP going to reinstate support for TT trading accounts for Sierra chart accounts?

No.

As of lately are there any issues with using CQG for order routing?

No, there are no major issues with CQG for order routing. Our issues are mostly with the data. Just be aware of the limitations that are explained here (mostly the lack of Server Managed Bracket Orders):
https://www.sierrachart.com/index.php?page=doc/CQGTrading.php#Included
[2021-04-26 18:31:09]
SierraFan - Posts: 68 | Ending Date: 2021-08-18
Sierra, How much longer before CME direct order routing feed is ready to use? My account just was put on delayed data cause of all this mess. I've been through the CQG feed and there was always a problem. I hope soon, are you able to say a time frame when we will back up?
[2021-04-26 19:00:20]
John - SC Support - Posts: 9378 | Ending Date: 2022-04-04
Keep an eye on this thread:
https://www.sierrachart.com/SupportBoard.php?ThreadID=61280
[2021-04-26 20:31:52]
SierraFan - Posts: 68 | Ending Date: 2021-08-18
John,

"This project continues to move forward and we do have good news related to the clearing firm side, about moving the project forward. We cannot say more than that at this time.

And there is a reason why we do not mention firms or brokers is at this time because we do not want those who are interested in using the service, switching to a different firm/broker just for this reason. We do not want to disadvantage other firms/brokers."



If I have switch I'll do it!! Let me know when and where!!!
[2021-04-27 12:51:46]
SierraFan - Posts: 68 | Ending Date: 2021-08-18
John, Can you get me in this group?

" Most likely we will just have a smaller group of users using the service in the beginning."

Thanks
[2021-04-27 13:34:46]
John - SC Support - Posts: 9378 | Ending Date: 2022-04-04
John, Can you get me in this group?

When the time comes, we will let you know. We are not quite there yet.
[2021-04-27 20:15:11]
nosast - Posts: 223 | Ending Date: 2021-10-13
Also currently looking into switching brokers. Am I right, that SC order routing with TT-Fix is still available when using EdgeClear for example? If I stick with SC which I plan to I will most likely stay with Denali data and use your own order routing.

But will SC routing with TT-Fix stay or will it get phased out when SC CME direct connection is up and running with some well used brokers like AMP?
[2021-04-27 21:17:44]
Sierra Chart Engineering - Posts: 96917 | Ending Date: 2022-04-10
Am I right, that SC order routing with TT-Fix is still available when using EdgeClear for example?
Yes.

But will SC routing with TT-Fix stay or will it get phased out when SC CME direct connection is up and running with some well used brokers like AMP?
It will stay for a period of time. Certainly until the end of the year. There is minimal overhead with maintaining it. The decision to remove it would be based upon the number of remaining users.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2021-04-27 21:18:00
[2021-04-27 21:26:04]
nosast - Posts: 223 | Ending Date: 2021-10-13
Ok thanks. My guess than is it's better to hold off for the time being or at least until I know if/when AMP will support your own CME routing. I will then chose the broker you suggest for the new solution and use Rithmic or CQG until it's released for live trading. Don't want to switch now for a solution that may pretty soon be removed.
[2021-04-28 16:35:50]
User137379 - Posts: 10 | Ending Date: 2021-10-29
I am referring to my posts #14, #15 and #17:

Now the next one - Advantage Futures - they don't support order routing to the Eurex via TT any more. To be precise: They are asking a TT Map fee of $250 plus a connectivity fee of $74 per month for the TT Eurex connectivity.

As User426686 already stated:
With respect to the SC team i have to say, that it is very hard to find a valid broker/FCM which is supporting the new eurex setup. SC had invest a lot of time and money to build an excellent eurex data connection in terms of quality, reliability and lowest latencies. I really appreciate it - it is the reason that i want to leave my current platform and switch to SC. But after all it won't generate you any revenue, if you don't pay more attention to the broker / FCM side. You are very (very) strong at the technical side but i'm afraid less in area of partner management.

We really would prefer a substantial feedback on this whole issue - I assume at least most European SC Users. I know you have people, who have something to say. And with respect to commercial aspects I would like to understand your views and perspective, too.
Date Time Of Last Edit: 2021-05-17 20:09:17
[2021-05-18 16:01:03]
SierraFan - Posts: 68 | Ending Date: 2021-08-18
Sierra, How much longer before CME direct order routing feed is ready to use? My account just was put on delayed data cause of all this mess. I've been through the CQG feed and there was always a problem. I hope soon, are you able to say a time frame when we will back up?
[2021-05-20 00:06:06]
Sierra Chart Engineering - Posts: 96917 | Ending Date: 2022-04-10
We are having a call tomorrow, to move forward with this, with one clearing firm. The development is all done at this point, so we are entering the testing and certification phase. Certification that is with the firm, not the CME. We already have passed all CME certifications.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2021-05-20 00:49:46]
SierraFan - Posts: 68 | Ending Date: 2021-08-18
Thanks for the quick response Sierra!
[2021-05-20 03:09:52]
Sierra Chart Engineering - Posts: 96917 | Ending Date: 2022-04-10
We now have completed the development of a feature to verify if you have a funded trading account with AMP to authorize the CME real-time data through the Denali Exchange Data Feed without having to connect once a month to your trading account, from Sierra Chart.

You first need to have an account with the futures broker AMP with an account balance, of 100 USD at least.

Go to this page:
https://www.sierrachart.com/UserControlPanel.php?page=AMPTradingAccountVerification

You will need to login if you are not already logged in. You can also select Help >> Account Control Panel from within Sierra Chart to login and then go to the link above afterwards.

On that page, enter your AMP account identifier and then press the Update and Verify button.

So with this method it is no longer necessary to connect once a month to your trading account from Sierra Chart using CQG, Rithmic, Transact or Interactive Brokers or whatever, to authorize the CME Group data through the Denali Exchange Data Feed:
https://www.sierrachart.com/index.php?page=doc/DenaliExchangeDataFeed.php

Here is the formal documentation:
https://www.sierrachart.com/index.php?page=doc/EasySolutionToCMEFundedTradingAccountRequirement.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2021-05-20 03:30:27
[2021-05-20 04:57:17]
nicktrader - Posts: 531 | Ending Date: 2021-12-19
Due to Post#43 I am now a little confused. I trade CME and EUREX via AMP. I have set "CQG WebAPI".
I have never connected to my trading account once a month. Now there is a form to deposit the AMP account.
If I deposit the AMP account, do I have to change my account settings or do I have to change anything at all?
Many thanks
[2021-05-20 14:29:07]
Sierra Chart Engineering - Posts: 96917 | Ending Date: 2022-04-10
I have never connected to my trading account once a month.
You already are. You are connecting to your trading account all the time.

In your case you do not need to do anything.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2021-05-25 17:03:06]
SierraFan - Posts: 68 | Ending Date: 2021-08-18
Sierra can you help? In the link below I've followed the steps and for the amp identifier is this my amp account number? If so, I've enter my amp account number with no success. Can you help?

Update 2021-05-19. The information in this thread is now considered out of date. We now have developed a very easy method for you to verify if you have a funded trading account to meet CME market data requirements, if you have an account with the futures broker AMP.

For complete information, refer to:
https://www.sierrachart.com/SupportBoard.php?PostID=266490#P266490
[2021-05-25 17:12:15]
SierraFan - Posts: 68 | Ending Date: 2021-08-18
Sierra, Thank You !!! That was really fast. Grateful for quick response!
[2021-05-25 23:05:27]
Sierra_Chart Engineering - Posts: 1672 | Ending Date: 2021-09-29
Regarding post #46 and #47 you needed to prefix your account number with AC. We did this. You are now all set. We apologize for the delay.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation
[2021-05-25 23:41:32]
SierraFan - Posts: 68 | Ending Date: 2021-08-18
Thank You Sierra, you're the Best!!
[2021-05-26 03:09:21]
dubbs - Posts: 14 | Ending Date: 2021-04-01 [Expired]
So, in post #43 in this thread above, does this mean that the SC CME Direct Routing service is up and running, or is post #43 referring to something different? I've read some of this thread and a few other threads on the Support Board and it's unclear to me if your CME Direct Routing thing is up and running or not? And if it is up and running, can I trade with SC using my AMP account and the SC CME Direct Routing service by following the instructions in post #43? Or what is the easiest most efficient way for me to trade with my AMP account using SC? Can you please clarify this for me? Thanks
Date Time Of Last Edit: 2021-05-26 12:20:07
[2021-05-26 13:45:53]
John - SC Support - Posts: 9378 | Ending Date: 2022-04-04
Post #43 is referencing a new method we have worked out with AMP to verify accounts. It is useful for those users that are not actively trading, but want to take advantage of the Non-Professional exchange fees for the CME Group. It is just an easier method to verify their futures trading account. It is NOT the CME Direct Order Routing.

If you are actively trading from Sierra Chart, then you will be connected to your account and do not need to deal with the above solution.

For information on the status of the CME Direct Order Routing, refer to this thread:
https://www.sierrachart.com/SupportBoard.php?ThreadID=61280
[2021-05-26 14:06:24]
dubbs - Posts: 14 | Ending Date: 2021-04-01 [Expired]
Thank you. So there's still no way to trade with my AMP account using SC correct? I need to wait for the CME Direct Order Routing to be up and running, and then I can trade using SC with my AMP account, correct?
[2021-05-26 14:35:44]
John - SC Support - Posts: 9378 | Ending Date: 2022-04-04
So there's still no way to trade with my AMP account using SC correct?

That statement is incorrect. You can use CQG with AMP and trade directly from Sierra Chart.

If you want to use CQG, then once you are setup with AMP to use CQG, then follow these instructions to setup your Sierra Chart:
https://www.sierrachart.com/index.php?page=doc/CQGTrading.php#SetupInstructions
[2021-05-27 02:52:03]
dubbs - Posts: 14 | Ending Date: 2021-04-01 [Expired]
OK thanks so much for clarifying everything.
[2021-06-20 00:57:21]
Sierra_Chart Engineering - Posts: 1672 | Ending Date: 2021-09-29
Regarding post #39 about EUREX trading connectivity, refer to this post:
https://www.sierrachart.com/SupportBoard.php?PostID=269967#P269967
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation
Date Time Of Last Edit: 2021-06-20 00:57:30

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