Support Board
Date/Time: Wed, 05 Nov 2025 11:08:01 +0000
Inquiry
View Count: 572
| [2021-02-18 15:25:18] |
| User755165 - Posts: 9 |
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How can I please connect once a month SCH to my live funded account by Interactive Brokers? Is this the problem why the data is delayed by 10min? Thanks. Michal |
| [2021-02-18 15:36:59] |
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Follow the instructions here: Interactive Brokers Trading Service: Setup Instructions And refer to: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-18 16:39:38] |
| John - SC Support - Posts: 42772 |
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But that is not the only issue with why you are not getting data. You have not activated any Exchanges yet. Refer to the Setup Instructions here: Denali Exchange Data Feed: Activate the Exchanges: The CME Group (Denali Exchange Data Feed Setup Instructions) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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