Support Board
Date/Time: Fri, 04 Jul 2025 00:50:31 +0000
Denali Data
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| [2020-04-23 14:25:37] |
| Dan the Man - Posts: 99 |
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Hi, I recently subscribed to the Denali Services. I attached a short video showing the a live footprint chart. The data as it is being plotted is very choppy and sometimes moves 5-7 ticks at a time as if the Denali data is lagging and trying to catch up. When I was using CQG, I never observed this. Thank-you |
Private File |
| [2020-04-23 19:24:21] |
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We do not see anything unusual in the video. If there is any lagging data, then refer help topic 4.12: Prices / Data Falling Behind: 4.12 - Sierra Chart Exchange Data Feeds ---- Also make sure that Sierra Chart is set Sierra Chart to a Tick by Tick Data Configuration. Follow the instructions here to do this: Tick by Tick Data Configuration Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-23 19:25:39
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