Support Board
Date/Time: Tue, 16 Sep 2025 21:13:49 +0000
can not log in on mY CQD data feed
View Count: 738
| [2020-04-02 15:53:50] |
| User726845 - Posts: 5 |
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hi cannot connect live to my data feed on CQG
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| [2020-04-02 16:28:04] |
| John - SC Support - Posts: 41850 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers Or select File >> Connect to Data Feed. After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-02 19:05:54
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| [2020-04-02 16:50:00] |
| User726845 - Posts: 5 |
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nothing is going on i still can not get the feed
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| [2020-04-02 19:33:08] |
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We want you to restart Sierra Chart , select File >> Connect to Data Feed, and then after 30 seconds provide the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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