Support Board
Date/Time: Tue, 01 Jul 2025 15:23:01 +0000
Data feed service
View Count: 524
| [2020-03-31 15:40:09] |
| szymonowicz - Posts: 7 |
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hello, i have got CQG trading account and all services on (ur payable version sierra chart, CME data feed with marketdepth) can you please check do i have every service on? Because i still see that the data feed is not correct (in ECIVWAP tool). and on the top of the window i see [SIM] so i can see that i can't trade right now with my trading account. Additional, please tell me, should i choose "CQGwebAPI" data feed or DTC service or "CS data"? |
| [2020-03-31 18:54:50] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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