Support Board
Date/Time: Sun, 06 Jul 2025 16:30:22 +0000
no live feed for denali
View Count: 757
| [2020-02-21 18:00:02] |
| User798547 - Posts: 54 |
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My Broker is AMP Clearing, Denali Data Feed with CQG Order Routing (full order book for CME). I funded a Sierra Chart Account, signed Agreements and completed all ToDo items. I can download data history, but no live feed data. chart symbol is F.US.EPH20 I see an orange box with error message, "Symbol is unknown. Click for symbol information. Real-time data for instrument F.US.EP are not allowed. Historical Download Complete." How do I get real time data? Thanks |
| [2020-02-21 18:02:55] |
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Ok we think we know why this happens in your case. Update to the latest prerelease following the instructions here: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-02-21 18:39:01] |
| User798547 - Posts: 54 |
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updated but still no movement
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| [2020-02-21 19:12:05] |
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We did also manually authorize the real-time data as well. So at this point we need to see the Message Log. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-02-21 19:21:57] |
| User798547 - Posts: 54 |
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Software version: 2055 32-bit | 2020-02-21 14:19:07.049 Safe Mode enabled | 2020-02-21 14:19:07.049 Enabled for: Advanced Features 2. | 2020-02-21 14:19:07.049 Enabled for: Sierra Chart Historical Data Service. | 2020-02-21 14:19:07.049 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2020-02-21 14:19:07.049 Enabled for: Denali Real-Time Exchange Data Feed. | 2020-02-21 14:19:07.049 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-02-21 14:19:07.049 Enabled for exchange: INDEXES_DATA_BARCHART | 2020-02-21 14:19:07.049 Enabled for exchange2: CME (Trading Account Required) | 2020-02-21 14:19:07.049 Enabled for exchange2: CBOT (Trading Account Required) | 2020-02-21 14:19:07.049 Enabled for exchange2: COMEX (Trading Account Required) | 2020-02-21 14:19:07.049 Enabled for exchange2: NYMEX (Trading Account Required) | 2020-02-21 14:19:07.049 Received 1 data feed usernames. | 2020-02-21 14:19:07.049 Allow Support for Sierra Chart Data Feeds is disabled. | 2020-02-21 14:19:07.049 Current selected Data/Trading service: CQG WebAPI | 2020-02-21 14:19:07.049 Custom symbol settings values: enabled | 2020-02-21 14:19:07.049 Chart Update Interval: 500 | 2020-02-21 14:19:07.050 Intraday Data Storage Time Unit: 0 | 2020-02-21 14:19:07.050 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-02-21 14:19:07.050 2020-02-21 11:19:07 Local computer time | 2020-02-21 14:19:07.050 2020-02-21 19:19:07 Local computer time in UTC | 2020-02-21 14:19:07.050 2020-02-21 14:19:07 Local computer time in SC Time Zone | 2020-02-21 14:19:07.050 2020-02-21 18:52:01 Server time in UTC | 2020-02-21 14:19:07.050 Local computer UTC time and Server UTC time difference: 0 seconds. | 2020-02-21 14:19:07.050 Program path: C:\SierraChart\ | 2020-02-21 14:19:07.050 Data Files path: C:\SierraChart\Data\ | 2020-02-21 14:19:07.050 OS Version Number: 10.0 | 2020-02-21 14:19:07.050 Locale Setting: C | 2020-02-21 14:19:07.050 CQG WebAPI | Connecting to server api.cqg.com | 2020-02-21 14:19:14.606 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2020-02-21 14:19:14.606 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2020-02-21 14:19:14.693 CQG WebSocket socket (1) | Connecting to IP: 208.48.16.35. | 2020-02-21 14:19:14.693 CQG WebSocket | Opening WebSocket. | 2020-02-21 14:19:14.766 CQG WebSocket | Sending WebSocket handshake. | 2020-02-21 14:19:14.766 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2020-02-21 14:19:15.163 CQG WebSocket | Server header | Connection: upgrade | 2020-02-21 14:19:15.163 CQG WebSocket | Server header | Sec-WebSocket-Accept: LGR7vOeBzvy5tdEtbcUSuX1fZKA= | 2020-02-21 14:19:15.163 CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2020-02-21 14:19:15.163 CQG WebSocket | Server header | Upgrade: websocket | 2020-02-21 14:19:15.163 CQG WebSocket | Server header | | 2020-02-21 14:19:15.163 CQG WebSocket | Web socket state is now open. | 2020-02-21 14:19:15.163 CQG WebAPI | WebSocket connected. | 2020-02-21 14:19:15.163 CQG WebAPI | Sending market data logon message. | 2020-02-21 14:19:15.163 CQG WebAPI | Base Time: 2020-02-16T17:13:41. 2020-02-16 17:13:41 | 2020-02-21 14:19:15.400 CQG WebAPI | Logon successful. Session Token = 2FBpNSy9q9vYk+yuF68ILJDEDEncPaj+sEF4dBCrQqoAnmxbbwkSLjxq7x2vhxfi901aGuZsShG | 2020-02-21 14:19:15.400 CQG WebAPI | Connected to data and trading server. | 2020-02-21 14:19:15.400 Triggering next historical data download in queue. | 2020-02-21 14:19:15.400 Triggering next historical data download in queue. | 2020-02-21 14:19:15.400 Triggering next historical data download in queue. | 2020-02-21 14:19:15.400 Triggering next historical data download in queue. | 2020-02-21 14:19:15.400 CQG WebAPI | Sending Trade Accounts request message. | 2020-02-21 14:19:15.403 Using SC exchange feed2. Symbol: F.US.EP?## | 2020-02-21 14:19:15.537 CQG WebAPI | Starting real-time market data updates for: F.US.EPH20. ID: 1 Service code: cqg | 2020-02-21 14:19:15.538 CQG WebAPI | Sending symbol resolution request for F.US.EPH20. ID: 550238 | 2020-02-21 14:19:15.538 CQG WebAPI | Requesting security definition data for: F.US.EPH20. ID: 1 | 2020-02-21 14:19:15.538 Using SC exchange feed2. Symbol: F.US.EP?## | 2020-02-21 14:19:15.538 Added historical Intraday data request for F.US.EPH20 to the queue. | 2020-02-21 14:19:15.538 Intraday data recording state for symbol F.US.EPH20 is set to download 'Pending'. | 2020-02-21 14:19:15.538 Triggering next historical data download in queue. | 2020-02-21 14:19:15.538 Delaying start of download for F.US.EPH20 | 2020-02-21 14:19:15.539 CQG WebAPI | Brokerage name: AMP. Account Name: 124431 | 2020-02-21 14:19:15.554 CQG WebAPI | Sending collateral subscribe request. | 2020-02-21 14:19:15.554 Requesting market depth updates for: F.US.EPH20 if supported. | 2020-02-21 14:19:15.573 Separate subscription for market depth updates not supported. F.US.EPH20 | 2020-02-21 14:19:15.573 Using SC exchange feed2. Symbol: F.US.ENQ?## | 2020-02-21 14:19:15.574 CQG WebAPI | Starting real-time market data updates for: F.US.ENQH20. ID: 2 Service code: cqg | 2020-02-21 14:19:15.574 CQG WebAPI | Sending symbol resolution request for F.US.ENQH20. ID: 550240 | 2020-02-21 14:19:15.574 CQG WebAPI | Requesting security definition data for: F.US.ENQH20. ID: 2 | 2020-02-21 14:19:15.574 Using SC exchange feed2. Symbol: F.US.ENQ?## | 2020-02-21 14:19:15.574 Added historical Intraday data request for F.US.ENQH20 to the queue. | 2020-02-21 14:19:15.574 Intraday data recording state for symbol F.US.ENQH20 is set to download 'Pending'. | 2020-02-21 14:19:15.574 Triggering next historical data download in queue. | 2020-02-21 14:19:15.574 Using SC exchange feed2. Symbol: F.US.GCE?## | 2020-02-21 14:19:15.575 CQG WebAPI | Starting real-time market data updates for: F.US.GCEJ20. ID: 3 Service code: cqg | 2020-02-21 14:19:15.575 CQG WebAPI | Sending symbol resolution request for F.US.GCEJ20. ID: 550241 | 2020-02-21 14:19:15.575 CQG WebAPI | Requesting security definition data for: F.US.GCEJ20. ID: 3 | 2020-02-21 14:19:15.575 Using SC exchange feed2. Symbol: F.US.GCE?## | 2020-02-21 14:19:15.575 Added historical Intraday data request for F.US.GCEJ20 to the queue. | 2020-02-21 14:19:15.575 Intraday data recording state for symbol F.US.GCEJ20 is set to download 'Pending'. | 2020-02-21 14:19:15.575 Triggering next historical data download in queue. | 2020-02-21 14:19:15.575 Using SC exchange feed2. Symbol: F.US.USA?## | 2020-02-21 14:19:15.579 CQG WebAPI | Starting real-time market data updates for: F.US.USAH20. ID: 4 Service code: cqg | 2020-02-21 14:19:15.579 CQG WebAPI | Sending symbol resolution request for F.US.USAH20. ID: 550242 | 2020-02-21 14:19:15.579 CQG WebAPI | Requesting security definition data for: F.US.USAH20. ID: 4 | 2020-02-21 14:19:15.579 Using SC exchange feed2. Symbol: F.US.USA?## | 2020-02-21 14:19:15.579 Added historical Intraday data request for F.US.USAH20 to the queue. | 2020-02-21 14:19:15.579 Intraday data recording state for symbol F.US.USAH20 is set to download 'Pending'. | 2020-02-21 14:19:15.579 Triggering next historical data download in queue. | 2020-02-21 14:19:15.579 Using SC exchange feed2. Symbol: F.US.JY6?## | 2020-02-21 14:19:15.592 CQG WebAPI | Starting real-time market data updates for: F.US.JY6H20. ID: 5 Service code: cqg | 2020-02-21 14:19:15.592 CQG WebAPI | Sending symbol resolution request for F.US.JY6H20. ID: 550243 | 2020-02-21 14:19:15.592 CQG WebAPI | Requesting security definition data for: F.US.JY6H20. ID: 5 | 2020-02-21 14:19:15.592 Using SC exchange feed2. Symbol: F.US.JY6?## | 2020-02-21 14:19:15.592 Added historical Intraday data request for F.US.JY6H20 to the queue. | 2020-02-21 14:19:15.592 Intraday data recording state for symbol F.US.JY6H20 is set to download 'Pending'. | 2020-02-21 14:19:15.592 Triggering next historical data download in queue. | 2020-02-21 14:19:15.592 Using SC exchange feed2. Symbol: F.US.RTY?## | 2020-02-21 14:19:15.598 CQG WebAPI | Starting real-time market data updates for: F.US.RTYH20. ID: 6 Service code: cqg | 2020-02-21 14:19:15.598 CQG WebAPI | Sending symbol resolution request for F.US.RTYH20. ID: 550244 | 2020-02-21 14:19:15.598 CQG WebAPI | Requesting security definition data for: F.US.RTYH20. ID: 6 | 2020-02-21 14:19:15.598 Using SC exchange feed2. Symbol: F.US.RTY?## | 2020-02-21 14:19:15.598 Added historical Intraday data request for F.US.RTYH20 to the queue. | 2020-02-21 14:19:15.598 Intraday data recording state for symbol F.US.RTYH20 is set to download 'Pending'. | 2020-02-21 14:19:15.598 Triggering next historical data download in queue. | 2020-02-21 14:19:15.598 SC DTC Data with Market Depth | Starting real-time market data updates for: USDX. ID: 7 Service code: fxstatscalc | 2020-02-21 14:19:15.601 SC DTC Data with Market Depth | Connecting to the server ds3.sierracharts.com. Port 443 | 2020-02-21 14:19:15.601 SC DTC Data with Market Depth | Requesting security definition data for: USDX. ID: 7 | 2020-02-21 14:19:15.601 Added historical Intraday data request for USDX to the queue. | 2020-02-21 14:19:15.601 Intraday data recording state for symbol USDX is set to download 'Pending'. | 2020-02-21 14:19:15.601 Triggering next historical data download in queue. | 2020-02-21 14:19:15.601 Using SC exchange feed2. Symbol: F.US.YM?## | 2020-02-21 14:19:15.602 DTC Client socket (2) | Creating socket. | 2020-02-21 14:19:15.602 CQG WebAPI | Starting real-time market data updates for: F.US.YMH20. ID: 8 Service code: cqg | 2020-02-21 14:19:15.602 DTC Client socket (2) | Connecting to IP: 65.182.172.42. | 2020-02-21 14:19:15.602 CQG WebAPI | Sending symbol resolution request for F.US.YMH20. ID: 550245 | 2020-02-21 14:19:15.602 CQG WebAPI | Requesting security definition data for: F.US.YMH20. ID: 8 | 2020-02-21 14:19:15.602 Using SC exchange feed2. Symbol: F.US.YM?## | 2020-02-21 14:19:15.602 Added historical Intraday data request for F.US.YMH20 to the queue. | 2020-02-21 14:19:15.602 Intraday data recording state for symbol F.US.YMH20 is set to download 'Pending'. | 2020-02-21 14:19:15.602 Triggering next historical data download in queue. | 2020-02-21 14:19:15.602 Using SC exchange feed2. Symbol: F.US.SIE?## | 2020-02-21 14:19:15.603 CQG WebAPI | Starting real-time market data updates for: F.US.SIEH20. ID: 9 Service code: cqg | 2020-02-21 14:19:15.603 CQG WebAPI | Sending symbol resolution request for F.US.SIEH20. ID: 550246 | 2020-02-21 14:19:15.603 CQG WebAPI | Requesting security definition data for: F.US.SIEH20. ID: 9 | 2020-02-21 14:19:15.603 Using SC exchange feed2. Symbol: F.US.SIE?## | 2020-02-21 14:19:15.603 Added historical Intraday data request for F.US.SIEH20 to the queue. | 2020-02-21 14:19:15.603 Intraday data recording state for symbol F.US.SIEH20 is set to download 'Pending'. | 2020-02-21 14:19:15.603 Triggering next historical data download in queue. | 2020-02-21 14:19:15.603 CQG WebAPI | Received symbol resolution report for symbol F.US.EPH20. Search Symbol: F.US.EPH20. Request ID: 550238. Contract ID: 1. | 2020-02-21 14:19:15.631 CQG WebAPI | Requesting market data including full depth for F.US.EPH20 | 2020-02-21 14:19:15.631 CQG WebAPI | Received symbol resolution report for symbol F.US.ENQH20. Search Symbol: F.US.ENQH20. Request ID: 550240. Contract ID: 2. | 2020-02-21 14:19:15.649 CQG WebAPI | Requesting market data for F.US.ENQH20 | 2020-02-21 14:19:15.649 SC DTC Data with Market Depth | Connected to server. | 2020-02-21 14:19:15.676 SC DTC Data with Market Depth | Starting socket receive thread. | 2020-02-21 14:19:15.676 SC DTC Data with Market Depth | Sending encoding request to server: Binary VLS | 2020-02-21 14:19:15.676 CQG WebAPI | Received symbol resolution report for symbol F.US.GCEJ20. Search Symbol: F.US.GCEJ20. Request ID: 550241. Contract ID: 3. | 2020-02-21 14:19:15.704 CQG WebAPI | Requesting market data for F.US.GCEJ20 | 2020-02-21 14:19:15.704 CQG WebAPI | Received symbol resolution report for symbol F.US.USAH20. Search Symbol: F.US.USAH20. Request ID: 550242. Contract ID: 4. | 2020-02-21 14:19:15.705 CQG WebAPI | Requesting market data for F.US.USAH20 | 2020-02-21 14:19:15.706 CQG WebAPI | Received symbol resolution report for symbol F.US.JY6H20. Search Symbol: F.US.JY6H20. Request ID: 550243. Contract ID: 5. | 2020-02-21 14:19:15.709 CQG WebAPI | Requesting market data for F.US.JY6H20 | 2020-02-21 14:19:15.709 CQG WebAPI | Received symbol resolution report for symbol F.US.RTYH20. Search Symbol: F.US.RTYH20. Request ID: 550244. Contract ID: 6. | 2020-02-21 14:19:15.717 CQG WebAPI | Requesting market data for F.US.RTYH20 | 2020-02-21 14:19:15.717 CQG WebAPI | Received symbol resolution report for symbol F.US.YMH20. Search Symbol: F.US.YMH20. Request ID: 550245. Contract ID: 7. | 2020-02-21 14:19:15.729 CQG WebAPI | Requesting market data for F.US.YMH20 | 2020-02-21 14:19:15.729 CQG WebAPI | Received symbol resolution report for symbol F.US.SIEH20. Search Symbol: F.US.SIEH20. Request ID: 550246. Contract ID: 8. | 2020-02-21 14:19:15.731 CQG WebAPI | Requesting market data for F.US.SIEH20 | 2020-02-21 14:19:15.731 CQG WebAPI | Market data subscription for F.US.EPH20 was unsuccessful. Text: Real-time data for instrument F.US.EP (corresponding to ID = 1) are not allowed. | 2020-02-21 14:19:15.754 Symbol Error - F.US.EPH20 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.EP (corresponding to ID = 1) are not allowed. | 2020-02-21 14:19:15.754 CQG WebAPI | Market data subscription for F.US.ENQH20 was unsuccessful. Text: Real-time data for instrument F.US.ENQ (corresponding to ID = 2) are not allowed. | 2020-02-21 14:19:15.754 Symbol Error - F.US.ENQH20 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.ENQ (corresponding to ID = 2) are not allowed. | 2020-02-21 14:19:15.754 SC DTC Data with Market Depth | Setting DTC encoding to Binary VLS | 2020-02-21 14:19:15.774 SC DTC Data with Market Depth | Sending logon request message. | 2020-02-21 14:19:15.775 CQG WebAPI | Market data subscription for F.US.GCEJ20 was unsuccessful. Text: Real-time data for instrument F.US.GCE (corresponding to ID = 3) are not allowed. | 2020-02-21 14:19:15.838 Symbol Error - F.US.GCEJ20 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.GCE (corresponding to ID = 3) are not allowed. | 2020-02-21 14:19:15.838 CQG WebAPI | Market data subscription for F.US.USAH20 was unsuccessful. Text: Real-time data for instrument F.US.USA (corresponding to ID = 4) are not allowed. | 2020-02-21 14:19:15.838 Symbol Error - F.US.USAH20 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.USA (corresponding to ID = 4) are not allowed. | 2020-02-21 14:19:15.838 CQG WebAPI | Market data subscription for F.US.JY6H20 was unsuccessful. Text: Real-time data for instrument F.US.JY6 (corresponding to ID = 5) are not allowed. | 2020-02-21 14:19:15.838 Symbol Error - F.US.JY6H20 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.JY6 (corresponding to ID = 5) are not allowed. | 2020-02-21 14:19:15.838 CQG WebAPI | Market data subscription for F.US.RTYH20 was unsuccessful. Text: Real-time data for instrument F.US.RTY (corresponding to ID = 6) are not allowed. | 2020-02-21 14:19:15.838 Symbol Error - F.US.RTYH20 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.RTY (corresponding to ID = 6) are not allowed. | 2020-02-21 14:19:15.838 CQG WebAPI | Market data subscription for F.US.YMH20 was unsuccessful. Text: Real-time data for instrument F.US.YM (corresponding to ID = 7) are not allowed. | 2020-02-21 14:19:15.838 Symbol Error - F.US.YMH20 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.YM (corresponding to ID = 7) are not allowed. | 2020-02-21 14:19:15.838 CQG WebAPI | Market data subscription for F.US.SIEH20 was unsuccessful. Text: Real-time data for instrument F.US.SIE (corresponding to ID = 8) are not allowed. | 2020-02-21 14:19:15.838 Symbol Error - F.US.SIEH20 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.SIE (corresponding to ID = 8) are not allowed. | 2020-02-21 14:19:15.838 SC DTC Data with Market Depth | Received logon response. | 2020-02-21 14:19:15.862 SC DTC Data with Market Depth | Server Name: SC Realtime Server. | 2020-02-21 14:19:15.863 SC DTC Data with Market Depth | Server protocol version: 8. Client protocol version: 8 | 2020-02-21 14:19:15.863 SC DTC Data with Market Depth | Successfully connected. | 2020-02-21 14:19:15.863 SC DTC Data with Market Depth | Trading is not supported. | 2020-02-21 14:19:15.863 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: USDX | 2020-02-21 14:19:15.863 SC DTC Data with Market Depth | Received security definition for symbol USDX | 2020-02-21 14:19:15.957 HD Request # 11 | Downloading Intraday chart data for F.US.EPH20 to the file F.US.EPH20.scid. Service: cqg | 2020-02-21 14:19:16.292 HD Request # 11 | Download start date-time: 2020-02-21 13:36:32.000 | 2020-02-21 14:19:16.292 HD Request # 11 | Using server: ds3.sierracharts.com port 10150 | 2020-02-21 14:19:16.293 Socket (3) | Creating socket. | 2020-02-21 14:19:16.293 Socket (3) | Connecting to IP: 65.182.172.42. | 2020-02-21 14:19:16.293 HD Request # 11 | Setting DTC encoding to Binary VLS | 2020-02-21 14:19:16.456 HD Request # 11 | Sending historical data logon request message. | 2020-02-21 14:19:16.456 HD Request # 11 | Requesting Intraday data. Start date-time: 2020-02-21 13:36:32. Record interval: 0. Symbol: F.US.EPH20 | 2020-02-21 14:19:16.539 HD Request # 11 | Decompressing data. | 2020-02-21 14:19:16.618 HD Request # 11 | Receiving Intraday data for F.US.EPH20 starting at 2020-02-21 13:36:32 | 2020-02-21 14:19:17.059 HD Request # 11 | Timestamp of first Intraday data file record written: 2020-02-21 13:36:33 | 2020-02-21 14:19:17.827 Socket (3) | CloseSocket call. | 2020-02-21 14:19:18.403 Socket (3) | Shutdown started. Waiting for graceful close. | 2020-02-21 14:19:18.403 Historical data download thread signaled to stop. | 2020-02-21 14:19:18.403 HD Request # 11 | Received 80785 records from 2020-02-21 13:36:32.000 to 2020-02-21 14:19:16.001 (42.7 minutes) and wrote 80756 records for F.US.EPH20 | 2020-02-21 14:19:18.403 HD Request # 11 | Completion time: 2s | 2020-02-21 14:19:18.407 HD Request # 11 | Intraday data download complete for F.US.EPH20. Unique request ID: 11 | 2020-02-21 14:19:18.407 Removing historical data download ID 11. | 2020-02-21 14:19:18.407 Real-time Intraday chart data file updates started for F.US.EPH20 | 2020-02-21 14:19:18.407 Intraday chart data file opened for F.US.EPH20 | 2020-02-21 14:19:18.407 HD Request # 11 | Enabling Intraday chart updating for symbol. | 2020-02-21 14:19:18.407 Triggering next historical data download in queue. | 2020-02-21 14:19:18.407 HD Request # 12 | Downloading Intraday chart data for F.US.ENQH20 to the file F.US.ENQH20.scid. Service: cqg | 2020-02-21 14:19:18.407 HD Request # 12 | Download start date-time: 2020-02-21 14:00:31.000 | 2020-02-21 14:19:18.407 HD Request # 12 | Using server: ds4.sierracharts.com port 10149 | 2020-02-21 14:19:18.408 Socket (4) | Creating socket. | 2020-02-21 14:19:18.412 Socket (4) | Connecting to IP: 192.81.56.146. | 2020-02-21 14:19:18.412 Socket (3) | Socket gracefully closed by remote side. | 2020-02-21 14:19:18.474 Socket (3) | Closed. | 2020-02-21 14:19:18.474 Chart #33 has tagged chart #2 for full recalculation. Chartbook: TRADEPRO ES.Cht | 2020-02-21 14:19:18.558 Chart #33 has tagged chart #36 for full recalculation. Chartbook: TRADEPRO ES.Cht | 2020-02-21 14:19:18.558 HD Request # 12 | Setting DTC encoding to Binary VLS | 2020-02-21 14:19:18.588 HD Request # 12 | Sending historical data logon request message. | 2020-02-21 14:19:18.588 F.US.EPH20 2.50 Range #2 | Performing a full recalculation because it has been tagged. Chartbook: TRADEPRO ES.Cht | 2020-02-21 14:19:18.605 F.US.EPH20 1.25 Range #36 | Performing a full recalculation because it has been tagged. Chartbook: TRADEPRO ES.Cht | 2020-02-21 14:19:18.729 HD Request # 12 | Requesting Intraday data. Start date-time: 2020-02-21 14:00:31. Record interval: 0. Symbol: F.US.ENQH20 | 2020-02-21 14:19:19.182 HD Request # 12 | Decompressing data. | 2020-02-21 14:19:19.270 HD Request # 12 | Receiving Intraday data for F.US.ENQH20 starting at 2020-02-21 14:00:31 | 2020-02-21 14:19:19.694 Socket (4) | CloseSocket call. | 2020-02-21 14:19:20.000 Historical data download thread signaled to stop. | 2020-02-21 14:19:20.000 Socket (4) | Shutdown started. Waiting for graceful close. | 2020-02-21 14:19:20.000 HD Request # 12 | Timestamp of first Intraday data file record written: 2020-02-21 14:00:32 | 2020-02-21 14:19:20.000 HD Request # 12 | Received 24074 records from 2020-02-21 14:00:31.000 to 2020-02-21 14:19:17.007 (18.8 minutes) and wrote 24066 records for F.US.ENQH20 | 2020-02-21 14:19:20.001 HD Request # 12 | Completion time: 2s | 2020-02-21 14:19:20.005 HD Request # 12 | Intraday data download complete for F.US.ENQH20. Unique request ID: 12 | 2020-02-21 14:19:20.005 Removing historical data download ID 12. | 2020-02-21 14:19:20.005 Real-time Intraday chart data file updates started for F.US.ENQH20 | 2020-02-21 14:19:20.005 Intraday chart data file opened for F.US.ENQH20 | 2020-02-21 14:19:20.005 HD Request # 12 | Enabling Intraday chart updating for symbol. | 2020-02-21 14:19:20.005 Triggering next historical data download in queue. | 2020-02-21 14:19:20.005 HD Request # 13 | Downloading Intraday chart data for F.US.GCEJ20 to the file F.US.GCEJ20.scid. Service: cqg | 2020-02-21 14:19:20.005 HD Request # 13 | Download start date-time: 2020-02-21 14:00:38.000 | 2020-02-21 14:19:20.005 HD Request # 13 | Using server: ds3.sierracharts.com port 10150 | 2020-02-21 14:19:20.005 Socket (3) | Creating socket. | 2020-02-21 14:19:20.005 Socket (3) | Connecting to IP: 65.182.172.42. | 2020-02-21 14:19:20.006 Chart #4 has tagged chart #3 for full recalculation. Chartbook: TRADEPRO ES.Cht | 2020-02-21 14:19:20.048 F.US.EPH20 5 Min #3 | Performing a full recalculation because it has been tagged. Chartbook: TRADEPRO ES.Cht | 2020-02-21 14:19:20.056 Socket (4) | Socket gracefully closed by remote side. | 2020-02-21 14:19:20.087 Socket (4) | Closed. | 2020-02-21 14:19:20.088 HD Request # 13 | Setting DTC encoding to Binary VLS | 2020-02-21 14:19:20.163 HD Request # 13 | Sending historical data logon request message. | 2020-02-21 14:19:20.163 HD Request # 13 | Requesting Intraday data. Start date-time: 2020-02-21 14:00:38. Record interval: 0. Symbol: F.US.GCEJ20 | 2020-02-21 14:19:20.238 HD Request # 13 | Decompressing data. | 2020-02-21 14:19:20.313 CQG WebAPI | Sending positions subscribe request. RequestID: 550247 | 2020-02-21 14:19:20.393 CQG WebAPI | Sending orders subscribe request. RequestID=550248 | 2020-02-21 14:19:20.393 Requesting market depth updates for: F.US.ENQH20 if supported. | 2020-02-21 14:19:20.393 CQG WebAPI | Requesting market data including full depth for F.US.ENQH20 | 2020-02-21 14:19:20.393 Requesting market depth updates for: F.US.GCEJ20 if supported. | 2020-02-21 14:19:20.393 CQG WebAPI | Requesting market data including full depth for F.US.GCEJ20 | 2020-02-21 14:19:20.393 Requesting market depth updates for: F.US.JY6H20 if supported. | 2020-02-21 14:19:20.393 CQG WebAPI | Requesting market data including full depth for F.US.JY6H20 | 2020-02-21 14:19:20.393 Requesting market depth updates for: F.US.RTYH20 if supported. | 2020-02-21 14:19:20.394 CQG WebAPI | Requesting market data including full depth for F.US.RTYH20 | 2020-02-21 14:19:20.394 Requesting market depth updates for: F.US.SIEH20 if supported. | 2020-02-21 14:19:20.394 CQG WebAPI | Requesting market data including full depth for F.US.SIEH20 | 2020-02-21 14:19:20.394 Requesting market depth updates for: F.US.USAH20 if supported. | 2020-02-21 14:19:20.394 CQG WebAPI | Requesting market data including full depth for F.US.USAH20 | 2020-02-21 14:19:20.394 Requesting market depth updates for: F.US.YMH20 if supported. | 2020-02-21 14:19:20.394 CQG WebAPI | Requesting market data including full depth for F.US.YMH20 | 2020-02-21 14:19:20.394 Requesting market depth updates for: USDX if supported. | 2020-02-21 14:19:20.394 Separate subscription for market depth updates not supported. USDX | 2020-02-21 14:19:20.394 HD Request # 13 | Receiving Intraday data for F.US.GCEJ20 starting at 2020-02-21 14:00:38 | 2020-02-21 14:19:20.483 Socket (3) | CloseSocket call. | 2020-02-21 14:19:20.485 Historical data download thread signaled to stop. | 2020-02-21 14:19:20.485 Socket (3) | Shutdown started. Waiting for graceful close. | 2020-02-21 14:19:20.485 HD Request # 13 | Timestamp of first Intraday data file record written: 2020-02-21 14:00:39 | 2020-02-21 14:19:20.485 HD Request # 13 | Received 5220 records from 2020-02-21 14:00:38.000 to 2020-02-21 14:19:18.001 (18.7 minutes) and wrote 5204 records for F.US.GCEJ20 | 2020-02-21 14:19:20.485 HD Request # 13 | Completion time: 0s | 2020-02-21 14:19:20.489 HD Request # 13 | Intraday data download complete for F.US.GCEJ20. Unique request ID: 13 | 2020-02-21 14:19:20.489 Removing historical data download ID 13. | 2020-02-21 14:19:20.489 Real-time Intraday chart data file updates started for F.US.GCEJ20 | 2020-02-21 14:19:20.489 Intraday chart data file opened for F.US.GCEJ20 | 2020-02-21 14:19:20.489 HD Request # 13 | Enabling Intraday chart updating for symbol. | 2020-02-21 14:19:20.489 Triggering next historical data download in queue. | 2020-02-21 14:19:20.489 HD Request # 14 | Downloading Intraday chart data for F.US.USAH20 to the file F.US.USAH20.scid. Service: cqg | 2020-02-21 14:19:20.489 HD Request # 14 | Download start date-time: 2020-02-21 14:00:35.000 | 2020-02-21 14:19:20.490 HD Request # 14 | Using server: ds4.sierracharts.com port 10149 | 2020-02-21 14:19:20.490 Socket (4) | Creating socket. | 2020-02-21 14:19:20.490 Socket (4) | Connecting to IP: 192.81.56.146. | 2020-02-21 14:19:20.490 Chart #11 has tagged chart #16 for full recalculation. Chartbook: TRADEPRO ES.Cht | 2020-02-21 14:19:20.542 F.US.GCEJ20 5 Min #16 | Performing a full recalculation because it has been tagged. Chartbook: TRADEPRO ES.Cht | 2020-02-21 14:19:20.549 CQG WebAPI | Market data subscription for F.US.ENQH20 was unsuccessful. Text: Real-time data for instrument F.US.ENQ (corresponding to ID = 2) are not allowed. | 2020-02-21 14:19:20.569 Symbol Error - F.US.ENQH20 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.ENQ (corresponding to ID = 2) are not allowed. | 2020-02-21 14:19:20.569 CQG WebAPI | Market data subscription for F.US.GCEJ20 was unsuccessful. Text: Real-time data for instrument F.US.GCE (corresponding to ID = 3) are not allowed. | 2020-02-21 14:19:20.569 Symbol Error - F.US.GCEJ20 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.GCE (corresponding to ID = 3) are not allowed. | 2020-02-21 14:19:20.569 CQG WebAPI | Market data subscription for F.US.JY6H20 was unsuccessful. Text: Real-time data for instrument F.US.JY6 (corresponding to ID = 5) are not allowed. | 2020-02-21 14:19:20.569 Symbol Error - F.US.JY6H20 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.JY6 (corresponding to ID = 5) are not allowed. | 2020-02-21 14:19:20.569 CQG WebAPI | Market data subscription for F.US.RTYH20 was unsuccessful. Text: Real-time data for instrument F.US.RTY (corresponding to ID = 6) are not allowed. | 2020-02-21 14:19:20.569 Symbol Error - F.US.RTYH20 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.RTY (corresponding to ID = 6) are not allowed. | 2020-02-21 14:19:20.569 CQG WebAPI | Market data subscription for F.US.SIEH20 was unsuccessful. Text: Real-time data for instrument F.US.SIE (corresponding to ID = 8) are not allowed. | 2020-02-21 14:19:20.569 Symbol Error - F.US.SIEH20 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.SIE (corresponding to ID = 8) are not allowed. | 2020-02-21 14:19:20.569 CQG WebAPI | Market data subscription for F.US.USAH20 was unsuccessful. Text: Real-time data for instrument F.US.USA (corresponding to ID = 4) are not allowed. | 2020-02-21 14:19:20.569 Symbol Error - F.US.USAH20 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.USA (corresponding to ID = 4) are not allowed. | 2020-02-21 14:19:20.569 CQG WebAPI | Market data subscription for F.US.YMH20 was unsuccessful. Text: Real-time data for instrument F.US.YM (corresponding to ID = 7) are not allowed. | 2020-02-21 14:19:20.569 Symbol Error - F.US.YMH20 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.YM (corresponding to ID = 7) are not allowed. | 2020-02-21 14:19:20.569 Socket (3) | Socket gracefully closed by remote side. | 2020-02-21 14:19:20.580 Socket (3) | Closed. | 2020-02-21 14:19:20.580 HD Request # 14 | Setting DTC encoding to Binary VLS | 2020-02-21 14:19:20.672 HD Request # 14 | Sending historical data logon request message. | 2020-02-21 14:19:20.672 HD Request # 14 | Requesting Intraday data. Start date-time: 2020-02-21 14:00:35. Record interval: 0. Symbol: F.US.USAH20 | 2020-02-21 14:19:20.760 HD Request # 14 | Decompressing data. | 2020-02-21 14:19:20.874 HD Request # 14 | Receiving Intraday data for F.US.USAH20 starting at 2020-02-21 14:00:35 | 2020-02-21 14:19:21.006 Socket (4) | CloseSocket call. | 2020-02-21 14:19:21.007 Historical data download thread signaled to stop. | 2020-02-21 14:19:21.007 Socket (4) | Shutdown started. Waiting for graceful close. | 2020-02-21 14:19:21.007 HD Request # 14 | Timestamp of first Intraday data file record written: 2020-02-21 14:00:48 | 2020-02-21 14:19:21.007 HD Request # 14 | Received 4139 records from 2020-02-21 14:00:35.000 to 2020-02-21 14:19:16.010 (18.7 minutes) and wrote 4125 records for F.US.USAH20 | 2020-02-21 14:19:21.008 HD Request # 14 | Completion time: 0s | 2020-02-21 14:19:21.013 HD Request # 14 | Intraday data download complete for F.US.USAH20. Unique request ID: 14 | 2020-02-21 14:19:21.013 Removing historical data download ID 14. | 2020-02-21 14:19:21.013 Real-time Intraday chart data file updates started for F.US.USAH20 | 2020-02-21 14:19:21.013 Intraday chart data file opened for F.US.USAH20 | 2020-02-21 14:19:21.013 HD Request # 14 | Enabling Intraday chart updating for symbol. | 2020-02-21 14:19:21.013 Triggering next historical data download in queue. | 2020-02-21 14:19:21.013 HD Request # 15 | Downloading Intraday chart data for F.US.JY6H20 to the file F.US.JY6H20.scid. Service: cqg | 2020-02-21 14:19:21.013 HD Request # 15 | Download start date-time: 2020-02-21 14:00:35.000 | 2020-02-21 14:19:21.013 HD Request # 15 | Using server: ds3.sierracharts.com port 10150 | 2020-02-21 14:19:21.013 Socket (3) | Creating socket. | 2020-02-21 14:19:21.013 Socket (3) | Connecting to IP: 65.182.172.42. | 2020-02-21 14:19:21.013 Chart #8 has tagged chart #16 for full recalculation. Chartbook: TRADEPRO ES.Cht | 2020-02-21 14:19:21.043 F.US.GCEJ20 5 Min #16 | Performing a full recalculation because it has been tagged. Chartbook: TRADEPRO ES.Cht | 2020-02-21 14:19:21.050 Socket (4) | Socket gracefully closed by remote side. | 2020-02-21 14:19:21.135 Socket (4) | Closed. | 2020-02-21 14:19:21.135 HD Request # 15 | Setting DTC encoding to Binary VLS | 2020-02-21 14:19:21.223 HD Request # 15 | Sending historical data logon request message. | 2020-02-21 14:19:21.223 HD Request # 15 | Requesting Intraday data. Start date-time: 2020-02-21 14:00:35. Record interval: 0. Symbol: F.US.JY6H20 | 2020-02-21 14:19:21.299 HD Request # 15 | Decompressing data. | 2020-02-21 14:19:21.393 HD Request # 15 | Receiving Intraday data for F.US.JY6H20 starting at 2020-02-21 14:00:35 | 2020-02-21 14:19:21.443 Socket (3) | CloseSocket call. | 2020-02-21 14:19:21.444 Socket (3) | Shutdown started. Waiting for graceful close. | 2020-02-21 14:19:21.444 Historical data download thread signaled to stop. | 2020-02-21 14:19:21.444 HD Request # 15 | Timestamp of first Intraday data file record written: 2020-02-21 14:01:00 | 2020-02-21 14:19:21.444 HD Request # 15 | Received 682 records from 2020-02-21 14:00:35.000 to 2020-02-21 14:19:15.022 (18.7 minutes) and wrote 680 records for F.US.JY6H20 | 2020-02-21 14:19:21.445 HD Request # 15 | Completion time: 0s | 2020-02-21 14:19:21.448 HD Request # 15 | Intraday data download complete for F.US.JY6H20. Unique request ID: 15 | 2020-02-21 14:19:21.448 Removing historical data download ID 15. | 2020-02-21 14:19:21.448 Real-time Intraday chart data file updates started for F.US.JY6H20 | 2020-02-21 14:19:21.448 Intraday chart data file opened for F.US.JY6H20 | 2020-02-21 14:19:21.448 HD Request # 15 | Enabling Intraday chart updating for symbol. | 2020-02-21 14:19:21.448 Triggering next historical data download in queue. | 2020-02-21 14:19:21.449 HD Request # 16 | Downloading Intraday chart data for F.US.RTYH20 to the file F.US.RTYH20.scid. Service: cqg | 2020-02-21 14:19:21.449 HD Request # 16 | Download start date-time: 2020-02-21 14:00:38.000 | 2020-02-21 14:19:21.449 HD Request # 16 | Using server: ds4.sierracharts.com port 10149 | 2020-02-21 14:19:21.449 Socket (4) | Creating socket. | 2020-02-21 14:19:21.449 Socket (4) | Connecting to IP: 192.81.56.146. | 2020-02-21 14:19:21.449 Socket (3) | Socket gracefully closed by remote side. | 2020-02-21 14:19:21.526 Socket (3) | Closed. | 2020-02-21 14:19:21.526 Chart #9 has tagged chart #16 for full recalculation. Chartbook: TRADEPRO ES.Cht | 2020-02-21 14:19:21.542 F.US.GCEJ20 5 Min #16 | Performing a full recalculation because it has been tagged. Chartbook: TRADEPRO ES.Cht | 2020-02-21 14:19:21.547 HD Request # 16 | Setting DTC encoding to Binary VLS | 2020-02-21 14:19:21.691 HD Request # 16 | Sending historical data logon request message. | 2020-02-21 14:19:21.691 HD Request # 16 | Requesting Intraday data. Start date-time: 2020-02-21 14:00:38. Record interval: 0. Symbol: F.US.RTYH20 | 2020-02-21 14:19:21.801 HD Request # 16 | Decompressing data. | 2020-02-21 14:19:21.896 HD Request # 16 | Receiving Intraday data for F.US.RTYH20 starting at 2020-02-21 14:00:38 | 2020-02-21 14:19:22.083 Socket (4) | CloseSocket call. | 2020-02-21 14:19:22.084 Socket (4) | Shutdown started. Waiting for graceful close. | 2020-02-21 14:19:22.084 Historical data download thread signaled to stop. | 2020-02-21 14:19:22.085 HD Request # 16 | Timestamp of first Intraday data file record written: 2020-02-21 14:00:39 | 2020-02-21 14:19:22.085 HD Request # 16 | Received 4181 records from 2020-02-21 14:00:38.000 to 2020-02-21 14:19:16.000 (18.6 minutes) and wrote 4165 records for F.US.RTYH20 | 2020-02-21 14:19:22.085 HD Request # 16 | Completion time: 1s | 2020-02-21 14:19:22.089 HD Request # 16 | Intraday data download complete for F.US.RTYH20. Unique request ID: 16 | 2020-02-21 14:19:22.089 Removing historical data download ID 16. | 2020-02-21 14:19:22.089 Real-time Intraday chart data file updates started for F.US.RTYH20 | 2020-02-21 14:19:22.089 Intraday chart data file opened for F.US.RTYH20 | 2020-02-21 14:19:22.089 HD Request # 16 | Enabling Intraday chart updating for symbol. | 2020-02-21 14:19:22.089 Triggering next historical data download in queue. | 2020-02-21 14:19:22.089 HD Request # 17 | Downloading Intraday chart data for USDX to the file USDX.scid. Service: fxstatscalc | 2020-02-21 14:19:22.089 HD Request # 17 | Download start date-time: 2020-02-21 14:18:52.000 | 2020-02-21 14:19:22.089 HD Request # 17 | Using server: ds3.sierracharts.com port 10150 | 2020-02-21 14:19:22.089 Socket (3) | Creating socket. | 2020-02-21 14:19:22.090 Socket (3) | Connecting to IP: 65.182.172.42. | 2020-02-21 14:19:22.090 Socket (4) | Socket gracefully closed by remote side. | 2020-02-21 14:19:22.173 Socket (4) | Closed. | 2020-02-21 14:19:22.173 HD Request # 17 | Setting DTC encoding to Binary VLS | 2020-02-21 14:19:22.301 HD Request # 17 | Sending historical data logon request message. | 2020-02-21 14:19:22.301 HD Request # 17 | Requesting Intraday data. Start date-time: 2020-02-21 14:18:52. Record interval: 0. Symbol: USDX | 2020-02-21 14:19:22.422 HD Request # 17 | Decompressing data. | 2020-02-21 14:19:22.496 HD Request # 17 | Receiving Intraday data for USDX starting at 2020-02-21 14:18:52 | 2020-02-21 14:19:22.498 Socket (3) | CloseSocket call. | 2020-02-21 14:19:22.499 Socket (3) | Shutdown started. Waiting for graceful close. | 2020-02-21 14:19:22.499 Historical data download thread signaled to stop. | 2020-02-21 14:19:22.499 HD Request # 17 | Timestamp of first Intraday data file record written: 2020-02-21 14:18:53 | 2020-02-21 14:19:22.499 HD Request # 17 | Received 24 records from 2020-02-21 14:18:52.000 to 2020-02-21 14:19:22.000 (30.0 seconds) and wrote 23 records for USDX | 2020-02-21 14:19:22.499 HD Request # 17 | Completion time: 0s | 2020-02-21 14:19:22.503 HD Request # 17 | Intraday data download complete for USDX. Unique request ID: 17 | 2020-02-21 14:19:22.503 Removing historical data download ID 17. | 2020-02-21 14:19:22.503 Real-time Intraday chart data file updates started for USDX | 2020-02-21 14:19:22.503 Intraday chart data file opened for USDX | 2020-02-21 14:19:22.503 HD Request # 17 | Enabling Intraday chart updating for symbol. | 2020-02-21 14:19:22.503 Triggering next historical data download in queue. | 2020-02-21 14:19:22.503 HD Request # 18 | Downloading Intraday chart data for F.US.YMH20 to the file F.US.YMH20.scid. Service: cqg | 2020-02-21 14:19:22.503 HD Request # 18 | Download start date-time: 2020-02-21 14:00:36.000 | 2020-02-21 14:19:22.504 HD Request # 18 | Using server: ds4.sierracharts.com port 10149 | 2020-02-21 14:19:22.504 Socket (4) | Creating socket. | 2020-02-21 14:19:22.504 Socket (4) | Connecting to IP: 192.81.56.146. | 2020-02-21 14:19:22.504 Chart #5 has tagged chart #3 for full recalculation. Chartbook: TRADEPRO ES.Cht | 2020-02-21 14:19:22.547 Chart #12 has tagged chart #16 for full recalculation. Chartbook: TRADEPRO ES.Cht | 2020-02-21 14:19:22.547 F.US.GCEJ20 5 Min #16 | Performing a full recalculation because it has been tagged. Chartbook: TRADEPRO ES.Cht | 2020-02-21 14:19:22.548 F.US.EPH20 5 Min #3 | Performing a full recalculation because it has been tagged. Chartbook: TRADEPRO ES.Cht | 2020-02-21 14:19:22.568 Socket (3) | Socket gracefully closed by remote side. | 2020-02-21 14:19:22.584 Socket (3) | Closed. | 2020-02-21 14:19:22.584 HD Request # 18 | Setting DTC encoding to Binary VLS | 2020-02-21 14:19:22.726 HD Request # 18 | Sending historical data logon request message. | 2020-02-21 14:19:22.726 HD Request # 18 | Requesting Intraday data. Start date-time: 2020-02-21 14:00:36. Record interval: 0. Symbol: F.US.YMH20 | 2020-02-21 14:19:22.813 HD Request # 18 | Decompressing data. | 2020-02-21 14:19:22.900 HD Request # 18 | Receiving Intraday data for F.US.YMH20 starting at 2020-02-21 14:00:36 | 2020-02-21 14:19:23.113 Socket (4) | CloseSocket call. | 2020-02-21 14:19:23.115 Historical data download thread signaled to stop. | 2020-02-21 14:19:23.115 Socket (4) | Shutdown started. Waiting for graceful close. | 2020-02-21 14:19:23.115 HD Request # 18 | Timestamp of first Intraday data file record written: 2020-02-21 14:00:38 | 2020-02-21 14:19:23.115 HD Request # 18 | Received 6739 records from 2020-02-21 14:00:36.000 to 2020-02-21 14:19:21.009 (18.8 minutes) and wrote 6732 records for F.US.YMH20 | 2020-02-21 14:19:23.115 HD Request # 18 | Completion time: 0s | 2020-02-21 14:19:23.119 HD Request # 18 | Intraday data download complete for F.US.YMH20. Unique request ID: 18 | 2020-02-21 14:19:23.119 Removing historical data download ID 18. | 2020-02-21 14:19:23.119 Real-time Intraday chart data file updates started for F.US.YMH20 | 2020-02-21 14:19:23.119 Intraday chart data file opened for F.US.YMH20 | 2020-02-21 14:19:23.119 HD Request # 18 | Enabling Intraday chart updating for symbol. | 2020-02-21 14:19:23.119 Triggering next historical data download in queue. | 2020-02-21 14:19:23.119 HD Request # 19 | Downloading Intraday chart data for F.US.SIEH20 to the file F.US.SIEH20.scid. Service: cqg | 2020-02-21 14:19:23.119 HD Request # 19 | Download start date-time: 2020-02-21 14:00:35.000 | 2020-02-21 14:19:23.120 HD Request # 19 | Using server: ds3.sierracharts.com port 10150 | 2020-02-21 14:19:23.120 Socket (3) | Creating socket. | 2020-02-21 14:19:23.120 Socket (3) | Connecting to IP: 65.182.172.42. | 2020-02-21 14:19:23.120 Socket (4) | Socket gracefully closed by remote side. | 2020-02-21 14:19:23.209 Socket (4) | Closed. | 2020-02-21 14:19:23.209 HD Request # 19 | Setting DTC encoding to Binary VLS | 2020-02-21 14:19:23.282 HD Request # 19 | Sending historical data logon request message. | 2020-02-21 14:19:23.282 HD Request # 19 | Requesting Intraday data. Start date-time: 2020-02-21 14:00:35. Record interval: 0. Symbol: F.US.SIEH20 | 2020-02-21 14:19:23.364 Opened cached Intraday file: C:\SierraChart\Data\USDX.scid | 2020-02-21 14:19:23.394 HD Request # 19 | Decompressing data. | 2020-02-21 14:19:23.440 HD Request # 19 | Receiving Intraday data for F.US.SIEH20 starting at 2020-02-21 14:00:35 | 2020-02-21 14:19:23.461 Socket (3) | CloseSocket call. | 2020-02-21 14:19:23.462 Socket (3) | Shutdown started. Waiting for graceful close. | 2020-02-21 14:19:23.462 Historical data download thread signaled to stop. | 2020-02-21 14:19:23.462 HD Request # 19 | Timestamp of first Intraday data file record written: 2020-02-21 14:01:03 | 2020-02-21 14:19:23.462 HD Request # 19 | Received 678 records from 2020-02-21 14:00:35.000 to 2020-02-21 14:18:59.007 (18.4 minutes) and wrote 671 records for F.US.SIEH20 | 2020-02-21 14:19:23.462 HD Request # 19 | Completion time: 0s | 2020-02-21 14:19:23.466 HD Request # 19 | Intraday data download complete for F.US.SIEH20. Unique request ID: 19 | 2020-02-21 14:19:23.466 Removing historical data download ID 19. | 2020-02-21 14:19:23.466 Real-time Intraday chart data file updates started for F.US.SIEH20 | 2020-02-21 14:19:23.466 Intraday chart data file opened for F.US.SIEH20 | 2020-02-21 14:19:23.466 HD Request # 19 | Enabling Intraday chart updating for symbol. | 2020-02-21 14:19:23.466 Triggering next historical data download in queue. | 2020-02-21 14:19:23.466 Socket (3) | Socket gracefully closed by remote side. | 2020-02-21 14:19:23.537 Socket (3) | Closed. | 2020-02-21 14:19:23.537 Chart #7 has tagged chart #3 for full recalculation. Chartbook: TRADEPRO ES.Cht | 2020-02-21 14:19:23.552 F.US.EPH20 5 Min #3 | Performing a full recalculation because it has been tagged. Chartbook: TRADEPRO ES.Cht | 2020-02-21 14:19:23.556 |
| [2020-02-21 19:25:13] |
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Ok we see the problem: Allow Support for Sierra Chart Data Feeds is disabled. | 2020-02-21 14:19:07.049 Enable Global Settings >> Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds and then reconnect to the data feed:File Menu: Procedure to Reconnect to the Data and Trade Servers Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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